On Call Cashier - Alaska

Rebel Convenience Stores; Girdwood (AK); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Flexible schedules

Paid training

Career growth

Team culture

Benefits eligibility

Job summary

Rebel Convenience Stores seeks a Customer Service Associate for a contingent, on-call position at our Girdwood, AK location. There are no guaranteed hours, but you may be contacted for open shifts during busy periods. You will perform daily cash handling, assist customers, maintain cleanliness, and ensure security of inventory and currency.

Reports to Store Manager and follows company policies. You will handle transactions, help customers with promotions, and keep systems running smoothly while

Qualifications

• Experience handling cash and providing friendly service.
• Ability to assist customers with product knowledge and promotions.
• Understand store policies and safety procedures.

Responsibilities

• Greet and assist customers promptly and professionally.
• Handle cash transactions accurately and securely.
• Maintain store cleanliness and organization.
• Support inventory tasks and shelving according to policy.
• Follow security procedures to prevent losses and theft.
• Operate point-of-sale equipment and assist customers with payments.

Skills

Customer service

Cash handling

Inventory control

Security awareness

POS system

Tools

POS system

Job description

This is a contingent, on-call position. There areno guaranteed shifts or hours. Employees in this position may be contacted and scheduled to work when there are open shifts, staffing needs, oranticipatedbusy periods. Acceptance of individual shifts is subject to business needs and scheduling requirements.

The CSA (Customer Service Associate) works at an assigned store location. The CSAassistsin the operation of the facility in a safe, customer-focused, and profitable manner. He/ She performs various duties including, but not limited to: Daily cash handling, lighting/fixtures, cleaning & maintenance, and ensures the security of all inventory and currency to avoid theft and inventory shrinkage. Employees in this classification receive direct supervision within a framework of well-defined Company policies and procedures. Position reports to the Store Manager.

• Report to work on scheduled day at the scheduled time, be neatly groomed and in approved uniform as describedperthe Company Dress Code.

• Act professionally at all times, displaying a positive attitude, andrepresentingthe company in a positive manner to customers, vendors, service providers, and other employees.

• Assist customers in purchasing products by fully understanding the store’s available products and having knowledge of product promotions/pricing.

• Meet, greet, and thank customers in a friendly andtimelymanner, providing the best customer service and handling complaints quickly and tactfully.

• Develop customer connections by understanding a customer’s frequent purchases and developing a “one-on-one” relationship.

• Properlyutilizeall transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, credit card, etc.) to efficiently process customer transactions.

• Adhere to proper cash handling procedures to prevent loss of profit in the store per Company Loss Prevention Policy.

• Adhere to security controlsestablishedby the companyregardingdrive-offs, burglary and theft prevention, identification checks, counterfeit bills, etc.

• Use,operate, clean, deep clean, andmaintaincleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grille, microwave, etc.).

• Maintain cleanliness and organization of the store (inside/outside), including but not limitedto:restrooms, floors, countertops, shelving, displays, merchandise, food service equipment and area, parking lot, pumps, car wash, and facility property including other outside equipment/units.

• Properly stock, clean, organize, andmaintaincleanliness/organization of the walk-in cooler and freezer.

• Perform inventory duties, includingfollowingvendor check-in process, correct product pricing policies, and check/place codes on products according to policy. Stack products in boxes/crates on the floor carefully, notto exceedfive (5) feet.

• Rotate merchandise using the First In, First Out (FIFO) method, ensuring all merchandise and displays are appealing, organized, clean, and priced appropriately.

• Complete all required orientation training and on-going training and attend store meetings.

• Notify management or Human Resources of any observed dishonesty by customers, vendors, or store employees.

• Keep all doors locked in secured areas; ensure that all doors are properly locked during closing, and that the alarm is properly engaged.

• Actin accordance withall local, state, and federal laws and regulations.

• Notify supervisor and/or Human Resources of any incidents that occur in the store; document and report all information onappropriate companyforms.

• Accurately record all time worked and lunch breaksutilizingthe computerized time clock program and manual time sheets.

• Provide assistance tocustomers with the operation of fuel pumps, air hoses, car wash, fountain, cappuccino, coffee, and all other equipment/machines on store property as needed.

• Properly and accurately ring all fuel and non-fuel sales/purchases; lottery tickets, and activate pre-paid cards, etc. on the cash register.

• Understand the lawsregardingage-restricted sales (tobacco, alcohol, and lottery); verify identification prior to selling any age-restricted product.

• Put the register on the log-in screen while performing tasks outside of the cash register area to ensure security of the register.

• Properly check in/close outthe register after shift ends, completing required logs and worksheets (shift report, count sheets, etc.).

• Pre-heat,stockand code food service items as instructed;utilizea thermometer to ensure product is at the proper temperature.

• Where needed, physically remove snow and/or ice from sidewalks, entrances, pumping stations, awnings, and dumpsterareaand place ice melt in high traffic areas.

• Clean the car wash including floors and walls, understand how to reset the car wash, and perform sales transactions/refunds appropriately; remove trash from car wash once per shift or as needed (where applicable).

• Keep all emergency exits clear of product, trash, etc.; keep a clearance of 36 inches in front of the breaker boxes.

• As requested,assistin training new team members in the use of the cash register, food service machines/equipment, and outside equipment.

• Keep all company and store information confidential.

• Perform all duties with minimal direction and/or periodic supervision.

• Other duties as assigned.

Payrate: $25/hr

• Flexible schedulesto fit your lifestyle
• Paidon-the-job training
• Career growthopportunities - we promote from within
• Ateam-orientedand positive workplace culture
• Competitive pay and eligibility forbenefits(Full-Time Employees Only)