On-Call Bell Attendant - San Francisco at Embarcadero

Four Seasons; San Francisco (CA); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Hourly Rate $29.49

401k Retirement plan

Complimentary Employee Meals

Paid sick days

Job summary

Four Seasons San Francisco at Embarcadero is seeking an On-Call Bell Attendant to join our luxury hotel team. You will greet guests, assist with luggage transport, and provide information about hotel services with a high level of hospitality.

Work a flexible schedule including days, nights, weekends and holidays; prior high school education is preferred and English proficiency is required.

Qualifications

• Excellent guest service and communication skills.
• Ability to multitask in a high-volume environment.
• Maintain professionalism and hospitality at all times.
• Capable of working flexible shifts including nights, weekends and holidays.

Responsibilities

• Greets guests and escorts them to their rooms, handles luggage deliveries and pickup.
• Handles guest inquiries and requests with hospitality and efficiency.
• Assists guests in lobby areas and guides them as needed.
• Adheres to Four Seasons' rules and standards of conduct; collaborates with team members.

Skills

Customer service

Multitasking

Stress management

Flexible schedule

Education

High school diploma or equivalent

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A sky-high urban retreat reimagined with panoramic bay view. Introducing our second Four Seasons Hotel in San Francisco, rising above downtown at 345 California Center. Enjoy unparalleled views from the top 11 floors of this 48-storey landmark providing breathtaking panoramas of the city and the bay. Discover this new Four Seasons experience - steps from Union Square, the Ferry Building and Fisherman's Wharf, home to Pier 39.

Join Our Team

The Four Seasons Hotel San Francisco at Embarcadero seeks an On-Call Bell Attendant to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! We invite you to join Four Seasons San Francisco at Embarcadero. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for individuals with not only the right skills but also the right attitude for the role!

Responsibilities Include (but are not limited to):

• Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Greets all guest passing through lobby and offers them assistance.
• Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Works harmoniously and professionally with co-workers and supervisors.

Preferred Qualifications and Skills:

• Reading, written and oral proficiency in the English language is required.
• Must be able to cope with stress and work in a high-volume operation.
• Must be able to prioritize and multi-task.
• Must be able to work a flexible schedule, including days, nights, weekends and holidays.
• High school educations or equivalent experience is preferred.

Working at Four Seasons

Four Seasons can offer what many hospitality professionals dream of - an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.

Four Seasons offers an award-winning work environment and an excellent benefits package which includes:

• Hourly Rate: 29.49
• 401k Retirement plan
• Complimentary Employee Meals
• Paid sick days

Learn more about what it is like to work at Four Seasons - visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Aff… Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal