On Call Bartender - Cliche Cigar Bar

Caesars Entertainment; Stateline (NV); On-site; USD 40,000 - 56,000; Full time

Job summary

Caesars Entertainment at Harrah's Lake Tahoe seeks a beverage service professional for the Cliché Cigar Lounge. You will deliver prompt, courteous service, showcase premium cigars, and pair beverages to enhance the guest experience in an upscale lounge setting.

Responsibilities include stocking, drink preparation per recipes, cash handling via POS, maintaining cleanliness, and promoting lounge programs while complying with safety and regulatory requirements.

Qualifications

• High School graduate preferred.
• At least 2 years of fine dining bar experience as a bartender and POS experience.
• Must be 21 years of age or older.
• Fluent English and strong guest service skills.

Responsibilities

• Provides fast, courteous, professional beverage service per standards.
• Maintains stocked bar, assists with inventories and daily counts.
• Orders, serves, and records beverages via POS system.
• Maintains clean, sanitary work areas and adheres to safety policies.
• Promotes cigars and beverages; delivers an upscale lounge experience.

Skills

Guest service skills

Communication skills

Integrity

Team leadership

Education

High School graduate

Tools

POS systems

Job description

Job Description

Provides prompt, courteous, and professional beverage service to guests at Cliché Cigar Lounge at Harrah's Lake Tahoe while adhering to all department service standards, bar policies, and responsible alcohol service guidelines. Maintains a strong knowledge of premium cigars, including cigar varieties, flavor profiles, origins, proper cutting and lighting techniques, and beverage pairings, allowing for informed recommendations that enhance the overall guest experience. Creates a welcoming, upscale atmosphere through attentive service, product knowledge, and personalized guest interactions.

Job Description

Provides prompt, courteous, and professional beverage service to guests at Cliché Cigar Lounge at Harrah's Lake Tahoe while adhering to all department service standards, bar policies, and responsible alcohol service guidelines. Maintains a strong knowledge of premium cigars, including cigar varieties, flavor profiles, origins, proper cutting and lighting techniques, and beverage pairings, allowing for informed recommendations that enhance the overall guest experience. Creates a welcoming, upscale atmosphere through attentive service, product knowledge, and personalized guest interactions.

Responsibilities

• Provides fast, efficient, courteous, and professional beverage service to guests in accordance with departmental service standards and company policies.
• Ensures the bar is properly stocked with liquor, cigars, mixers, garnishes, glassware, and other necessary supplies; assists with inventory counts and monthly ending inventories as assigned.
• Prepares and serves beverages according to established recipes, presentation standards, and responsible alcohol service guidelines.
• Adheres to department policies regarding beverage service, including the number of drinks served at one time and guest eligibility requirements.
• Accurately records and rings all beverage sales into the point-of-sale system following established cash handling and transactional procedures.
• Accounts for assigned bank, balances all transactions, and maintains accuracy in all cash and credit card transactions throughout the shift.
• Maintains a clean, organized, and sanitary work area, including the bar, lounge, storage, and service areas, in accordance with health, safety, and departmental standards.
• Stays informed of new beverage offerings, promotions, specialty events, and lounge programs to effectively communicate and promote them to guests.
• Reads, understands, and acknowledges all departmental communications, policies, and procedural updates.
• Maintains familiarity with food offerings and preparation times to provide accurate information and recommendations to guests.
• Demonstrates a commitment to exceptional guest service by creating a welcoming, engaging, and upscale lounge experience through positive interactions and effective communication.
• Maintains knowledge of premium cigars, including brands, origins, flavor profiles, cutting and lighting techniques, storage requirements, and beverage pairings, enabling informed recommendations and an enhanced guest experience at Cliché Cigar Lounge at Harrah's Lake Tahoe.
• Follows all company, departmental, safety, and regulatory requirements while contributing to a professional and guest-focused environment.

Qualifications

• High School graduate preferred
• At least 2 years of prior fine dining bar experience as a bartender and use of POS systems
• Must be at least 21 years of age
• Literacy and fluency in English
• Above average communication and interactive skills
• Excellent guest service skills
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures

Additional Requirements

• Ability to carry orders and lift trays weighing up to 60 lbs
• Mobility to move around the station quickly
• Ability to stand for 8 hours
• Ability to grasp, finger dexterity, hand-eye coordination
• Ability to hear and use visual inspection
• Ability to bend, squat, reach and climb stairs
• Must be able and willing to work in an environment where cigar and tobacco smoke is present for extended periods of time.
• Must be comfortable working in a smoking permitted lounge atmosphere and able to perform all essential job functions while exposed to moderate levels of cigar and tobacco smoke.
• Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

About Us

At Harrah’s and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.

Harrah’s and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell’s Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah’s & Caesars Republic are popular choices for travelers and vacationers throughout the year.

Besides living in one of the Earth’s most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah’s believes a successful company starts with satisfied employees. Whether it’s professional advancement or personal recognition, Harrah’s provides accolades and incentives as you move along your career path.