Omni-Channel Fulfillment & Customer Service Associate

Kohl's; Suwanee (GA); On-site; USD 15,000 - 21,000; Full time

Job summary

Kohl’s in Suwanee, GA is hiring for an associate who will deliver excellent customer service and ensure consistent store operations. You will process freight, replenishment, and omni-channel orders, and engage customers to assist with products and services. This role requires flexible availability including days, nights, weekends, and holidays.

No retail experience is required; must be 16 years or older. You will learn store standards, participate in training, and contribute to a fast-paced,

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Customer service

Multitasking

Communication

Attention to detail

Flexible availability

Age 16+

Job description

Kohl’s in Suwanee, GA is hiring for an associate who will deliver excellent customer service and ensure consistent store operations. You will process freight, replenishment, and omni-channel orders, and engage customers to assist with products and services. This role requires flexible availability including days, nights, weekends, and holidays.

No retail experience is required; must be 16 years or older. You will learn store standards, participate in training, and contribute to a fast-paced,