OluKai, melin, Roark, TWS (Archipelago Companies) Office Manager

Archipelago Companies; Irvine (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Archipelago Companies is seeking an experienced Office/Facilities Manager to own the day-to-day experience at our corporate headquarters. You will manage guest hospitality, reception, security, and cross-brand operations across three floors, while coordinating vendors and events.

The role requires discretion, judgment, and the ability to uphold a premium multi-brand standard. Ideal candidates have 5+ years in office or facilities management, strong communication, project management, and

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 5+ years in office/facilities/hospitality management in premium environment.
• Advanced MS Office and Adobe Acrobat proficiency.
• Exceptional written and verbal communication; detail-oriented.
• Strong project management and multitasking.
• Excellent people skills and ability to interact with executives.

Responsibilities

• Set the tone for guest experience and front-of-house operations across three floors.
• Own reception, check-in, and meeting room readiness; maintain security and access control.
• Coordinate move-in activities and vendor relationships for building services.
• Ensure safety compliance, emergency preparedness, and drills as needed.
• Provide support to Archipelago leadership: scheduling, events, travel logistics.
• Maintain consistent, premium environment across all spaces and brand teams.

Skills

Office management

Facilities management

Hospitality experience

MS Office

Adobe Acrobat

Project management

Communication

Organizational skills

Executive support

Vendor management

Education

Bachelor's degree preferred

Job description

Who We Are

Archipelago Companies, a portfolio of highly successful consumer lifestyle brands, is seeking a talented and passionate individual with an entrepreneurial mindset to join our team. Our brands, including OluKai, Melin, Roark, and Tradewind Services are leaders in their respective markets, offering high-quality products and authentic marketing stories direct to consumers.

Who We Are

Archipelago Companies, a portfolio of highly successful consumer lifestyle brands, is seeking a talented and passionate individual with an entrepreneurial mindset to join our team. Our brands, including OluKai, Melin, Roark, and Tradewind Services are leaders in their respective markets, offering high-quality products and authentic marketing stories direct to consumers.

At Archipelago Companies, we pride ourselves on our commitment to integrity, and we strive to create a culture of excellence in everything we do. If you are a driven and innovative individual with a passion for consumer brands, we invite you to apply for our open position and become a part of our dynamic and growing team.

About The Role

This role owns the day-to-day experience of 4001 MacArthur: how it looks, how it runs, and how it feels to walk in every morning. This is our new corporate headquarters, housing both Archipelago Companies leadership and TWS, which makes up the majority of the building's staff.

The standard is considered, understated, and immaculate in the details, never showy. Nothing is ever out of place, nothing is ever left to chance, and the people who walk through the door (executives, board members, brand teams, candidates, vendors) feel that care immediately, even if they can't quite articulate why.

We need someone with real facilities and office management experience who treats a building the way a great host treats a home: quietly, constantly, and with total ownership. This is not an entry-level front-desk role. It requires judgment, discretion, and the ability to represent a premium, multi-brand portfolio without being told what that means.

Key Responsibilities Include But Are Not Limited To

Guest Experience & Front of House

• Set the tone for every visitor, from portfolio executives and board members to candidates and vendors, with warm, precise hospitality
• Own reception, guest check-in, and meeting/conference room readiness across all three floors
• Anticipate needs before they're voiced; a great office manager is felt more than seen
• Manage building access and security: badge/key provisioning, visitor logs, and day-to-day security protocols across all three floors

Events, Facilities & Vendor Management

• Serve as move-in manager for the first 6 months, standing up systems, vendors, and day-to-day operations for a brand-new building from the ground up
• Manage all building vendor relationships across 3 floors: cleaning, maintenance, security, plants, catering, and building systems
• Schedule and oversee service and repair work, holding vendors to a premium standard of finish and reliability
• Plan and execute internal events, offsites, and cross-brand gatherings hosted at 4001 MacArthur
• Maintain daily walkthrough standards for all common areas, kitchens, conference rooms, and shared spaces; nothing waits until someone complains
• Manage furniture, equipment, and office supply inventory and related budget across the full building

Safety & Emergency Preparedness

• Maintain compliance with building safety and emergency preparedness requirements, including AED maintenance and inspection, evacuation plans, and emergency contact protocols
• Serve as the building's point person during safety drills and any actual emergency, coordinating with building management and local authorities as needed

Executive & Cross-Brand Support

• Provide administrative support to Archipelago and brand leadership as needed: scheduling, meeting coordination, catering, travel logistics
• Coordinate mail, shipping, and receiving (USPS/UPS/FedEx) across departments and floors

Culture & Environment

• Champion small, sensory details that add up to a premium environment: lighting, scent, plants, music, cleanliness, quiet order
• Serve as a steady, calm presence for 45-60 people across multiple brand teams with different working styles and needs
• Uphold a consistent standard across all 3 floors so the building feels like one cohesive experience, not three separate offices stacked on top of each other

Requirements & Qualifications

• Bachelor's degree preferred or equivalent experience in a related field
• Minimum of 5 years of office management, facilities management, or hospitality experience, ideally in a premium or multi-tenant environment
• Elevated proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat
• Expert-level written and verbal communication; analytically minded, with strong attention to detail
• Project management experience
• Strong organizational skills; able to prioritize and manage multiple competing demands seamlessly
• Extraordinarily strong people skills; able to build relationships with staff, executives, and external contacts at every level