Oliver Wyman - Retail Operations & AI - Engagement Manager

ООО «ХАГЕМАЕР ГРУПП»; Boston (MA); On-site; USD 225,000 - 240,000; Full time

Benefits offered by this job

Health and welfare benefits

Tuition assistance

401K retirement program

Employee assistance programs

Job summary

Oliver Wyman is seeking an Engagement Manager for Retail Operations + AI to lead client projects andShape strategic outcomes. You will work closely with Partners to manage relationships, deliver insights, and drive value in fast-paced environments.

The role emphasizes leadership, analytical rigor, and a collaborative approach across multi-disciplinary teams, with opportunities to influence business results and growth for clients and the firm.

Qualifications

• 4-7 years of relevant experience in strategy consulting with a top-tier strategy consulting firm (or other similar organization).
• Track record of leading and managing teams, and delivering results in fast-paced, demanding environments.
• Strong background in strategic problem solving with demonstrable analytical skills.
• Outstanding written and verbal communication skills.

Responsibilities

• Providing day to day leadership of client projects and aspects of the client relationship, teaming with Partners and sharing responsibility for the engagement's success.
• Leading and managing complex programs to ensure on-time delivery, leveraging best practice and firm expertise.
• Guiding clients across situations including execution of the commercial process and becoming trusted advisors.
• Engaging in business development by identifying new opportunities and expanding existing ones.

Skills

Strategy consulting

Team leadership

Analytical skills

SQL

Python

Machine learning

Data science

Client management

Communication skills

Willingness to travel

Education

Undergraduate or advanced degree from a top academic program

Tools

SQL

Python

Job description

Who We Are

Who We Are? Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC].

Practice Groups

Practice Groups: Consumer, Telco, & Technology (CTT) & Performance Transformation (PT).

Location

Location: Boston, Chicago, New York, Dallas.

Role

Role: Retail Operations + AI - Engagement Manager.

Practice Overview

Practice Overview: Consumer, Telco & Technology (CTT). In Consumer, Telco, and Technology (CTT), we see consumer-facing industries converging, with technology continuing to disrupt all business models, and B2C, B2B and B2B2C services models ever-growing. We are aiming to build new Partner connections by bringing together those serving consumer facing businesses, such as retailers, as well as technology, communications, media and services, in order to further elevate our narratives and exco-relevance while maintaining deep sub-sector capabilities. Retail Oliver Wyman is the leader in sustained impact for our clients in retail. We deliver significant improvements in our clients' sales growth and profitability - often in situations where the business model requires rejuvenation or reinvention. Our approach combines deep industry knowledge, state-of-the-art analytics, a willingness to roll-up our sleeves to dive into problems and the proven ability to achieve lasting change fast.

Oliver Wyman supports the world's largest retailers on their toughest merchandising and operational challenges. We have strong expertise and experience in food, mass, drug, home, office, and specialty sectors, combining strategy with tactical day-to-execution and decision-support. Oliver Wyman helps clients navigate disruptive new formats and changing consumer sentiments. Much of the work that we do involves cutting-edge analytics, including AI.

Quotient With Quotient - AI by Oliver Wyman, we combine the firm's proficiency in AI implementation, deployment, and strategic advisory with our deep industry expertise. We take pride in being impact-makers, assisting our clients in moving beyond the hype about the potential of AI to deliver real value and achieve meaningful outcomes. At the same time, we're constantly looking ahead, striving to keep ourselves and the clients we serve at the forefront of technology. We're prepared to embark on this exciting journey as we empower your organization to thrive in the ever-evolving AI landscape.

Engagement Managers are critical leaders within our consulting team, working side-by-side with our clients. The position offers excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience. Initial responsibilities typically include:

• Providing day to day leadership of client projects and aspects of the client relationship and commercial process within those relationships, teaming with Partners and shares responsibility for the success of a specific engagement(s)Leading and managing complex programs to ensure on-time delivery that meets agreed upon goals, leveraging Oliver Wyman best practice, their own expertise and the firm's technical competenceGuiding and influencing clients in an informed way across all situations including execution of the commercial process, becoming trusted advisors.Engaging fully in building business by identifying new and expanded opportunitiesCreating exciting and additive intellectual capital through thought leadership, and are knowledgeable on a broad range of adjacent topics.Developing others and build a followership as part of their asset building for the firmLeading firm building activities, seen as a role model for firm values with a strong personal brand within and outside of the firm and are well regarded by Partners, peers, and clientsOverseeing and guiding the consulting team as they develop hypotheses, review client information, and conduct client interviews, derive insights, and produce deliverablesSupporting Partners in project execution through excellent project management, including work planning, workflow management, and coaching / developing more junior team members

Desired Skills and Experience

Just as every client project is different, we recognize and value the diversity of backgrounds and skillsets for successful Engagement Manager candidates. We are seeking high-caliber individuals who want to join our winning team. Preference will be given to candidates with:

• 4-7 years of relevant experience in strategy consulting with a top-tier strategy consulting firm (or other similar organization)Track record of leading and managing teams, and delivering results in fast-paced, demanding environmentsStrong background in strategic problem solving with demonstrable analytical skillsOutstanding written and verbal communication skillsQuantitative, technical toolkit including proficiency in SQL and PythonMachine learning, data science, AI/genAI capabilities preferredUndergraduate or advanced degree from a top academic programClient management experienceA passion for the creative process and a love for expansive and creative thinkingAn analytical and rigorous approach to uncovering insightsExcellent verbal/written communication, facilitation and presentation skillsVersatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasmImpeccable judgment with the ability to make timely and sound decisionsA balance of humility and confidence, always seeking truth from a place of inquiryHighly motivated and committed to excellenceAn undergraduate or advanced degree from a top academic programWillingness to travel 50% of the time, including internationally

Why work at Oliver Wyman?

Working as part of our global, entrepreneurial company, you'll do meaningful work from day one. We're looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. At Oliver Wyman, there's no "one size fits all" - we hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no artificial barriers to advancement. We have a collaborative, supportive and impactful team environment - we want you to bring your authentic self and enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don't take themselves too seriously.

Our Values & Culture

We're serious about making OW a rewarding, progressive, enjoyable and balanced place to work.Self-starters and free thinkers who work well in a teamWe are individuals who are self-starting, motivated, energetic, entrepreneurial about what we doCommon aspiration, collective endeavor, shared success We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around usStraightforward, open, respectful interactionWe value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinionOpportunity without artificial barriersWe value merit and believe that to create a true meritocracy we need to remove artificial barriers to opportunityBalanced livesWe value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm. We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other's time and are sensitive to how it is used. We are an output not input-based culture, have respect for people' personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

Unrestricted U.S. Work Authorization

Unrestricted U.S. work authorization is required for U.S. office locations. Oliver Wyman does not offer sponsorship for this position. Please note that CPT and OPT are restricted forms of work authorization.

About Oliver Wyman

About Oliver Wyman Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail] is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Salary and Benefits

The applicable base salary range for this role is $225K to $240K. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

• health and welfare benefits
• tuition assistance
• 401K savings and other retirement programs
• employee assistance programs