Oliver Wyman - Operations Supply Chain –Engagement Manager

Oliver Wyman; San Francisco (CA); Hybrid; USD 225,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Health and welfare benefits

Tuition assistance

Job summary

Oliver Wyman seeks an Engagement Manager in Operations Supply Chain to lead project workstreams across multiple offices in the United States. You will manage data collection, model building and analyses, and synthesize findings into client-ready presentations while guiding a small team.

Ideal candidates have 4–7+ years in operations consulting, strong analytical and communication skills, and a track record in leading teams.

Qualifications

• 4-7+ years of consulting experience in operations (industry and/or consulting firms).
• Experience leading or mentoring teams of consultants.
• Strong capabilities in problem solving, analytics and client communication.
• Certifications in CSCMP, APICS/ISCM or ISM preferred.

Responsibilities

• Manage the execution of project workstreams and guide data collection, model creation and analyses.
• Synthesize findings from interviews and client sessions into written presentations for stakeholders.
• Support Partner group in project delivery with high-quality execution.
• Lead and develop a team of 2-4 consultants; Principal level may manage larger teams and engage in BD.
• Develop proposals and participate in BD efforts and pitching processes.

Skills

Curiosity

Analytical skills

Problem solving

Team leadership

Tools

Supply chain optimization tools

Job description

Job Specification

Practice Group: Operations, Energy, Industrials

Location: Chicago, New York, Boston, Dallas, Houston, Washington D.C., Toronto, San Francisco
Role: Operations Supply Chain – Engagement Manager

Practice Overview: Operations

We work with clients across industries to help them manage and optimize their operations through improving cost efficiency, reducing supply chain risk, and optimizing footprint to become market leaders in their industry. We help them find strategic solutions to address the challenges they face, optimize their operating model to deliver the best service and increase the operational performance while minimizing operating cost. We focus on developing solutions which can be immediately implemented in collaboration with clients’ teams and can rapidly bring visible and sustainable results. We support our clients along their end‑to‑end supply chain, helping them have greater visibility and solve their most critical supply chain issues. From input material sourcing to production, distribution, and services, we partner with businesses across a broad range of industries and geographies to ensure their supply chain produces the best value and allows them to compete in the global marketplace. We typically start assignments with strategic questions, but our client relationships extend way beyond PowerPoint decks. Throughout our projects, we help our customers build their own capabilities and upskill their workforce, ensuring their people can collaborate independently, efficiently, and that their teams have sufficient agility to swiftly cope with disruption. To maximize value creation, we have developed a broad supply chain management toolkit, including artificial intelligence‑driven tools, like our machine learning‑based forecasting platform. We combine this with our deep project expertise and proven methods and approaches.

Supply Chain Capability

Oliver Wyman develops innovative and impactful solutions to increase the performance and results of our clients' supply chain processes and networks. We support our clients along their end‑to‑end supply chain, helping them have greater visibility and solve their most critical supply chain issues. From input material sourcing to production, distribution, and services, we partner with businesses across a broad range of industries and geographies to ensure their supply chain produces the best value and allows them to compete in the global marketplace. We typically start assignments with strategic questions, but our client relationships extend way beyond PowerPoint decks. Throughout our projects, we help our customers build their own capabilities and upskill their workforce, ensuring their people can collaborate independently, efficiently, and that their teams have sufficient agility to swiftly cope with disruption. To maximize value creation, we have developed a broad supply chain management toolkit, including artificial intelligence‑driven tools, like our machine learning‑based forecasting platform. We combine this with our deep project expertise and proven methods and approaches.

Role

Our consulting roles offer excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience. As a professional member of our firm, your initial responsibilities will include:

• Managing the execution of individual project workstreams. This typically includes developing hypotheses; managing data collection, model creation and analyses; guiding the team to conduct primary and secondary research; creatively tackling information limitations; and surfacing insights
• Synthesizing findings / insights from interviews, client working sessions, and research into written presentations; reviewing and discussing with clients and other stakeholders
• Supporting our Partner group in project delivery through accurate and high‑quality execution
• Managing a team of 2-4 consultants on a daily basis to ensure each team member can effectively and efficiently deliver the tasks
• For Principal: managing multiple workstreams with a team of 6-8 consultants; also directly managing mid‑senior level of clients (e.g., VP of operations or above)
• For Principal: effectively develop proposals and actively lead / participate in BD efforts and pitching process

Desired Skills And Experience

Operational

• Operations experience in discreet or continuous manufacturing industries
• Experience across the operations – product development, planning, procurement, manufacturing, logistics, distribution – depth in any of these desired
• Experience in leading or being part of improvement efforts in operations space

General

• Strong curiosity and continuous learning mentality
• Strong problem structuring and analytical skills
• Critical thinking and attention to detail
• Ability to work independently under ambiguity and lead others to navigate through ambiguity and uncertainty
• Refined written communication and oral presentation skills

Desired Capabilities

• Experience in tools/systems for supply chain optimization and IT‑enablement preferred
• Certifications - Strong preference on Certified Supply Chain Management Professional (CSCMP), American Production and Inventory Control Society (APICS / ISCM) OR Institute for Supply Management (ISM)
• Experience with proposal development, strong commercial instincts, and interest.

Work History

• Experience with a top tier management consulting firm preferred
• 4-7+ years of consulting experience in operations – in the industry and / or with consulting firms
• 6-8+ years for Principal

Why work at Oliver Wyman?

Working as part of our global, entrepreneurial company, you’ll do meaningful work from day one. We’re looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. At Oliver Wyman, there's no "one size fits all" - we hire exceptional people and help them thrive through a built‑in support network, flexible career paths, and no artificial barriers to advancement. We have a collaborative, supportive and impactful team environment – we want you to bring your authentic self and enjoy working alongside diverse and down‑to‑earth colleagues who do serious work, but don't take themselves too seriously.

Our Values & Culture

• We’re serious about making OW a rewarding, progressive, enjoyable and balanced place to work.
• Self‑starters and free thinkers who work well in a team.
• We are individuals who are self‑starting, motivated, energetic, entrepreneurial about what we do.
• Common aspiration, collective endeavor, shared success.
• We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady‑state business. We want to build, grow and shape the environment around us.
• Straightforward, open, respectful interaction.
• Opportunity without artificial barriers.
• Balanced lives.
• We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion.
• We value merit and believe that to create a true meritocracy we need to remove artificial barriers to opportunity.

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.

Marsh & Affiliates

Marsh McLennan is EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $225K to $240K.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis.

In addition to the base salary, this position may be eligible for performance‑based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visitoliverwyman.com, or follow us onLinkedInandX.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Unrestricted U.S. work authorization is required for U.S. office locations. Oliver Wyman does not offer sponsorship for this position. Please note that CPT and OPT are restricted forms of work authorization.

Oliver Wyman is an equal opportunity employer. Our commitment to diversity is genuine, deep and growing. We’re not perfect yet, but we’re working hard right now to make our teams balanced, representative and diverse.