Older Adult Program Specialist-Day Services

Indian Creek Foundation; Souderton (Montgomery County); On-site; USD 42,000 - 66,000; Full time

Job summary

Indian Creek Foundation seeks a Program Specialist to coordinate services for individuals with Intellectual Disabilities in accordance with each ISP. You will work with an interdisciplinary team to ensure services meet agency and regulatory guidelines and billing protocols.

The role requires scheduling, documenting progress, and collaborating with Supports Coordinators to assess and update ISP plans for assigned caseloads.

Qualifications

• Bachelor’s degree or associate degree with related experience in intellectual disabilities.
• Minimum 2 years of experience with individuals with Intellectual Disabilities.
• Excellent organizational skills and attention to detail.

Responsibilities

• Coordinate services for individuals on assigned caseload according to ISP.
• Train Direct Support Professionals on ISP details and safety needs.
• Maintain accurate documentation and communication with team and Supports Coordinator.
• Assist in assessments, ISP development, and annual updates.

Skills

Strong written and verbalcommunication

Interpersonal relationship skills

Auditory and visual skills

English reading/writing

Valid driver’s license

Education

Bachelor’s degree + 2 years experience in ID

Associate degree + 4 years experience in ID

Tools

Microsoft Word

Excel

Credible

Agency Software Systems & Apps

Time Clock System

Job description

The Program Specialist has experience and an educational background in supporting individuals with Intellectual Disabilities. The Program Specialist is responsible for coordinating services for Older Adults. They are responsible for an assigned caseload of individuals and following through with communication and documentation regarding the delivery of those services. In this role, you will be a key member of an interdisciplinary team, ensuring that our consumers receive services in alignment with their Individual Support Plan (ISP) that are in accordance with agency and regulatory guidelines and follow accurate billing protocols. The ideal candidate is adept at communicating with a diverse variety of individuals and has excellent organizational skills with an eye for detail.

Basic Qualifications

Education/Training

Bachelor’s degree and two years of experience working with individuals with Intellectual Disabilities, or associate degree and four years of experience working with individuals with Intellectual Disabilities required.

Experience

Minimum2 years of experience working with individuals with Intellectual Disabilities.

Basic Skills

• Strong written and verbal communication skills
• Ability to read and write in English
• Proficient interpersonal relationship skills
• Auditory and visual skills
• Valid driver’s license with a clear three-year driving record

Physical Requirements

• Ability to perform the physical duties required
• Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in providing various care
• Must be able to regularly lift and/or move up to 40 pounds
• Occasionally must lift and/or move up to 50 pounds, including transferring of client
• Satisfactory completion of post-offer pre-employment physical exam and drug test as required

Equipment/Machine Operations

Must maintain skills necessary to safely and efficiently operate the following equipment and machines used in the performance of this job:

• Computer (must be proficient in the use of email and Microsoft Word and Excel)
• Agency Software Systems and Apps
• Time Clock System
• Credible
• Vehicles
• Mechanical lifts
• Adjustable chairs/beds, wheelchairs
• Various other equipment and supplies
• Takes ownership of understanding and implementing the functions of a Program Specialist as defined by regulation and for completing these functions with an assigned caseload.
• Coordinate age-appropriate services to individuals in assigned caseload, including but not limited to:
  • Develop and implement services for each person according to their ISP, including assistance, training and support for the acquisition, maintenance or improvement of functional skills, personal needs, communication, and personal adjustment.
  • Support opportunities to individuals for participation in community life.
  • Review outcomes and action steps and make recommendations for changes when needed.
  • Train Direct Support Professionals (DSP) and other program staff on:
    • Details of each person’s ISP.
    • Health and safety needs of individuals.
    • Implementation of outcomes and action steps for participants in assigned caseload according to regulations and agency guidelines.
  • Ensure staff training is entered accurately into the Credible System and sent to the training department weekly.
  • Assist with documenting the exact arrival/departure times of each program participant daily.
• Adhere to regulatory requirements for communicating the results of the initial assessment and any revisions to the individual and the team.
• Coordinate and complete timely assessments for each person on the assigned caseload.
• Attend meetings for and participate in the ongoing development of the ISP, annual updates, and revisions for individuals on the assigned caseload.
• Review, implement, monitor, and evaluate the ISP/IPP for individuals on the assigned caseload, and communicate discrepancies to the Supports Coordinator and team.
• Assist in assessing program referrals for eligibility and appropriateness for ICF Day Services, participate in admission meetings and program tours, facilitate admission transition, and familiarise policy and procedures to ensure caregiver and individuals understand participation and safety expectations.
• Review each person’s participation to write progress reports for individuals on the assigned caseload, sign and date the documents, and report changes to the Supports Coordinator or plan lead.
• Review the ISP quarterly, cover any revisions with the individual, and provide documentation of the review to the Supports Coordinator and the team.
• Inform team members of the option to decline the ISP Review.
• Coordinate and attend regular monitoring visits with the Supports Coordinator.
• Tabulate and provide behavior documentation to team members as requested and regulated.

Other Duties

• Assist the Program Specialist Supervisor with administrative tasks to support department operations as assigned.
• In the absence of the Supervisor, assume program duties as assigned.
• Participate on agency-wide committees as assigned or desired to represent the Day Services department.
• Perform tasks which are supportive in nature, and which are essential functions of the job. These may include providing medical assistance, behavioral management, or direct hands‑on care to consumers.
• Meet and maintain required trainings and certifications.
• Perform other duties as assigned.

Standard Requirements

• Completion and clearance of a criminal background check and a child abuse clearance.
• Supports the Mission and values of Indian Creek Foundation and the program.
• Is knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity, and well‑being of all individuals served in a safe, secure environment.
• Supports, cooperates with, and implements specific procedures and programs for:
  • Safety, including universal precautions and safe work practices, established fire/safety plans, report and/or correct unsafe working conditions, equipment repair, and maintenance needs.
  • Confidentiality of all data, including individuals served, employee, and operations data.
  • Compliance with all regulatory requirements and agency policies as required by Human Resources, licensing, and funding agencies.
  • Demonstrate knowledge and compliance with HIPAA standards.
  • Conducts oneself in a professional manner when representing Indian Creek Foundation.
• Functions as a member of the Team:
  • Cooperates and works together with all co‑workers, plans and complete job duties with minimal direct supervision and appropriate judgment.
  • Uses tactful and appropriate communications in all situations.
  • Reports and follows up regarding reported complaints, problems, and concerns with appropriate personnel.
  • Promotes positive public relations with individuals served, family members, other team members, and community.
  • Completes requirements for training, acceptable attendance, dress codes including personal hygiene and other work duties as assigned.
• Complete all documentation to ensure compliance with all regulations and agency policies.
• Exhibits behavior as set forth by the Code of Conduct in performance of their duties.
• Completes annual compliance HIPAA training and exhibits behavior as set forth by the Code of Compliance in performance of duties.