OKC Production Manager (NE)

PrimeLending, A PlainsCapital Company; Oklahoma City (OK); On-site; USD 90,000 - 120,000; Full time

Job summary

PrimeLending, a PlainsCapital Company, seeks a Branch Manager in Oklahoma City to lead the sales team and drive loan production by developing market relationships with realtors, builders and bank officers. You will promote PrimeLending products and ensure quality deliveries aligned with guidelines.

You will recruit, coach and develop staff, plan staffing and budgets, and collaborate with operations to deliver saleable loans and achieve ambitious growth in a competitive mortgage market.

Qualifications

• Bachelor’s Degree in Marketing or business related field preferred; state license if required.
• 3-5 years loan officer experience and at least 3 years of management experience.
• Valid driver’s license and automobile liability insurance.
• Demonstrated ability to manage all phases of residential mortgage origination.
• Ability to interact with regional/corporate departments to lead and motivate a sales team.
• Judgment and decision making ability.
• Excellent presentation and written/verbal communication skills.
• Ability to process large amounts of information accurately.
• Stays informed of real estate trends and mortgage regulations.
• Ability to work flexible hours and travel as needed.
• Active in community and professional organizations.
• Ability to adapt to changing mortgage environment.

Responsibilities

• Evaluate PrimeLending and other loan products to meet customer needs.
• Develop and maintain relationships with realtors, builders, and bank officers.
• Market and promote PrimeLending financial products.
• Recruit, hire and train loan officers; lead sales training.
• Ensure loans are saleable and deliverable per guidelines.
• Develop and implement sales strategies, forecasts and reports.
• Monitor loan pricing and competitive factors.
• Oversee staffing, budgeting and resource allocation.
• Provide performance feedback and leadership to staff.
• Coordinate with operations to meet productivity goals.
• Travel as required and engage in community networks.

Skills

Leadership

Sales management

Communication

Strategic planning

Education

Bachelor’s Degree in Marketing or business related field

State license (if required)

Job description

Under the direction of the Branch Manager, directs the sales team within a specific branch office, to ensure quality loan production via market and loan representative development. Also markets and promotes PrimeLending products and services to its client base of realtors, builders, bank officers and potential and past clients. Performs office or non-manual work directly related to the management or general business operations of PrimeLending and its customers.

Responsibilities

• Evaluates PrimeLending’s and other loan products and services and determines which financial products best meet the customer’s needs and financial circumstances.
• Establishes and maintains relationships with realtors, bank officers, builders and new home sales representatives in order to develop and retain existing business; and by visiting subdivisions as required.
• Markets and promotes PrimeLending’s financial products
• In partnership with the Branch Manager, recruits, hires and trains qualified loan officers and directs training programs relative to sales techniques, product and technical requirements.
• In conjunction with the Branch Manager and Operations Manager ensures that all loans are saleable and deliverable according to Agency, Corporate Broker, and Company guidelines.
• Develops and implements sales strategies, forecasting and reports as necessary.
• Monitors loan pricing and other competitive factors to effectively compete in the market place.
• Assists in the development of builder/broker contacts for the benefit of the sales staff.
• Maintains a professional image and adheres to standards consistent with company policies and procedures.
• Plan staffing levels; work with Sales Production Recruiters to recruit, interview, select, hire employees.
• Provide oversight and direction in the operating unit(s) in accordance with the organization’s policies and procedures; delegate responsibilities appropriately expecting accountability
• Coach, mentor and develop staff, providing career development planning and opportunities
• Lead employees to meet organization’s expectations for productivity, quality and goal accomplishment
• Provide effective performance feedback
• Manage the overall operational, budgetary, and financial responsibilities and activities of the department
• Plan/allocate resources to effectively staff and accomplish the work to meet productivity and quality goals
• Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures
• Review performance data to monitor and measure productivity, goal achievement, and overall effectiveness
• Maintain communication with internal and external contacts (including senior leadership levels) as necessary to ensure expectations and timelines are met
• Other functions as needed.

Qualifications

• Bachelor’s Degree in Marketing or business related field, preferred; appropriate State license, if required.
• A minimum of 3-5 years loan officer experience and a minimum of 3 years of management experience.
• Valid driver’s license and current automobile liability insurance.
• Demonstrated ability to manage all phases of residential mortgage origination.
• Demonstrated ability to interact with regional and corporate departments, to lead, direct and motivate a successful sales team of professionals, and to recruit and hire mortgage professionals.
• Demonstrated judgment and decision making ability.
• Excellent and effective presentation and communication skills, both verbal and written.
• An ability to quickly assess and process large amounts of information accurately.
• Stays informed of trends and developments in real estate market and competitive environment, as well as, changes in rules and regulations pertaining to both private and government insured mortgages.
• Ability to work flexible hours.
• Some travel required. ___________%.
• Must be active in the community and in job-related organizations to enhance the network of beneficial contacts.
• Ability to adjust to the changing mortgage environment.

The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.

About Us

PrimeLending, a PlainsCapital Company, is a people-first company on a mission to make the home loan process simple and stress-free. Since 1986, we’ve been working together as a team to support our customers, co-workers and communities and make a positive impact on all the lives of all we serve. Whether on the frontline working directly with customers in our branches or behind the scenes supporting our loan officers, our team members each play a vital role in delivering an outstanding customer experience.

Award-Winning Culture

Known for having an empowering, supportive culture, PrimeLending is a place where each individual has an important voice, can be themselves and thrives. Our organization exudes an infectious spirit of optimism and humanity, making PrimeLending a great workplace.

• #7 2023 Energage Top Workplaces in the USA 1
• # 11 2023 Energage Top Workplaces in Financial Services 1
• Top 25 2023 Fortune Best Workplaces for Women 2
• Top 25 2023 Fortune Best Workplaces in Financial Services 2
• Top 50 2023 Fortune Best Workplaces for Millennials 2
• #11 2023 Fortune Best Workplaces in Texas 2
• Scotsman Guide 2024 Top Workplaces 3 (Editor’s Pick)
• #7 2023 Dallas Morning News Top Workplaces 4

Key Facts About PrimeLending

• Established in 1986
• Part of Hilltop Holdings Inc. (NYSE: HTH) a diverse financial services company
• #11 2023 Top Retail Volume, Scotsman Guide
• #15 2023 Top Overall Volume, Scotsman Guide 3
• 400+ purchase, renovation, refinance and reverse mortgage products
• National lender with coverage in all 50 states
• 2023 Best-in-Class Lender in 4 categories by MortgageCX 5
• Branches located in 42 states
• 96% customer satisfaction rating 6
• 4.9 national average star rating on Google
• 22,000+ five star Zillow reviews

• 1 Energage Top Workplaces Awards
• 2 Great Place to Work
• 3 Scotsman Guide
• 4 The Dallas Morning News
• 5 MortageCX
• 6 Survey administered and managed by an independent third party following loan closing. PrimeLending received an overall 96% Customer Satisfaction Rating for the period 1/1/23-12/31/23.

About The Team

PrimeLending’s loan originators are the company’s frontline establishing a local presence and driving growth one closed loan at a time. These dedicated mortgage professionals know how to collaborate with business partners, offer guidance, find solutions, meet deadlines, and ultimately help our customers become happy homeowners.