Oil Delivery Coordinator

Woods Heating Service; Tiverton (RI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Benefits for full-time roles

Overtime opportunities

Job summary

Woods Heating Ltd in Tiverton, RI is seeking an Oil Delivery Coordinator to manage scheduling, route planning, and coordination with drivers to ensure timely deliveries and responsive customer service. This full-time role emphasizes accurate record-keeping and effective communication with multiple teams.

You will use scheduling and mapping tools to issue delivery tickets, review routes, and monitor deliveries, while maintaining a high level of professionalism and detail orientation in a

Qualifications

• High School Diploma or Equivalent.
• 1-2 years prior dispatch experience preferred.
• Prior experience in a customer service setting a plus.
• Proficiency with the MS Office Suite, MS Outlook and Web navigation.
• Ability to work well in a fast paced environment.

Responsibilities

• Scheduling deliveries and providing instructions for Drivers according to urgency
• Reviewing routes, monitoring and adjusting deliveries
• Ensuring deliveries are dispatched & completed
• Documenting all customer accounts encountered
• Communicating with other Dispatchers, Drivers, Service Technicians, Managers, and other departments

Skills

Dispatch coordination

MS Office

Customer service

Communication skills

Education

High School Diploma or Equivalent

Tools

MS Outlook

Web navigation

Job description

Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as an Oil Delivery Coordinator.

As an Oil Delivery Coordinator, you will be the person our customers rely on to get assistance when they need it! You will prepare records and distribute delivery tickets to Delivery Drivers in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you!

Responsibilities:

As an Oil Delivery Coordinator, you will use your communication and active listening skills to devise the most efficient solutions.

Specific duties include:

• Scheduling deliveries and providing instructions for Drivers according to urgency
• Reviewing routes, monitoring and adjusting deliveries
• Ensuring deliveries are dispatched & completed
• Documenting all customer accounts encountered
• Communicating with other Dispatchers, Drivers, Service Technicians, Managers, and other departments

Requirements:

As an Oil Delivery Coordinator you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.

Specific qualifications include:

• High School Diploma or Equivalent
• 1 -2 years prior dispatch experience preferred
• Prior experience in a customer service setting a plus
• Proficiency with the MS Office Suite, MS Outlook and Web navigation
• Ability to work well in a fast paced environment

Build a rewarding career with an industry leader!

We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

Posting Location

Tiverton, RI

Position Type

Full Time - Regular

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This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.