Oil Changers Team Member (930)

Oil Changers; Oakland (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental and vision

401(k) with matching

Paid time off/Sick time

Employee discount

Supplemental Pay

Monthly Crew Member Bonus

Tip Program

Job summary

Oil Changers in Oakland, CA is hiring a Lube Technician who loves cars and customer service. No experience required, training provided, and we promote from within. This full-time role includes a comprehensive benefits package and opportunities to grow with the team.

You will service vehicles, check fluids and tires, explain services to customers, and maintain a clean, safe shop. Applicants must read and write English and be ready to learn our standard procedures in a garage environment.

Qualifications

• Must read and write English.
• Willing to complete the Lube Technician training course.
• Previous automotive experience is helpful but not required.

Responsibilities

• Work as a team to ensure procedures are complete.
• Observe and comply with safety rules and regulations.
• Provide service to customer vehicles and check/maintain fluids and filters.
• Check and adjust vehicle tire pressure and perform transmission, differential, and radiator services as needed.
• Note customer and maintenance information into the computer and provide clear explanations of services.
• Recommend additional services and accept payment for services.
• Maintain a clean, safe work area and assist with related duties.

Skills

Teamwork

Customer service

Reading English

Job description

If you are someone who's passionate about cars, customer service, and desires to kick start your career in the automotive industry, we want to hire you! Oil Changers will provide you with all the training necessary to take your skills to the next level which will help you leverage your skills anywhere you go! Did we mention that we LOVE promoting from within? We provide full time employment with a full-benefit package. At Oil Changers we aim to provide the best and fastest service to each customer that drives through, hence our slogan "Drive Thru. Drive Happy."

Your Benefits

• Health insurance, dental and vision

Ancillary Benefit Options

• Flexible spending account/Health savings account
• 401(k) with matching
• Paid time off/Sick time
• Employee discount
• Supplemental Pay: (Not guaranteed)
• Monthly Crew Member Bonus: Directly related to performance in key areas such as, YOY car count growth, YOY sales growth, meeting minimum Service Averages, positive online reviews etc..
• Tip Program: A collection of all tips reviewed via credit card transactions distributed amongst all crew members, excluding the store manager. The amount of tips that go to each crew member is based on the hours worked for the month.

To successfully perform the essential functions of the position, the employee must be able to read and write English and successfully complete the Lube Technician training course. Previous automotive experience is helpful but not required. Equipment operation includes overhead and floor mounted oil and grease guns, differential pump, transmission fluid exchange machine and calculator. The employee must be able to reach four feet in height overhead. Some bending, stretching, and walking up/down the stairs will be used constantly. The employee must be able to communicate effectively with customers and co-workers and respond to communication calls from co-workers. Mobility is required.

Essential Job Functions Include:

• Work as a team to ensure procedures are complete.
• Observe and comply with safety rules and regulations.
• Provide service to customer vehicles
• Check and change car fluids and filters
• Check and adjust vehicles' tire pressure
• Provide specialized service including but not limited to transmission, differential, and radiator services
• Note customer and maintenance information into the computer.
• Provide prompt and courteous customer service
• Explain the service provided
• Recommend additional services
• Accept payment for services.
• Maintain a clean work area (including grounds, restrooms, customer area, etc.)
• Perform related duties as assigned.

This position reports to the Manager and Assistant Manager and has no direct supervisory responsibilities. This position receives daily assignments from the Manager and Assistant Manager and will rotate through all Lube Technician duties (Upper Bay and Lower Bay, Greeter and Cashier).

This position works in a garage environment 100% of the time. Exposure to heavy equipment, slick surfaces, and hot-cold temperatures.

Major Accountabilities:

• Timeliness and quality of service provided.
• Accurate and timely data input in computer.
• Prompt and courteous customer service.
• Clean and safe work area.
• Safe work habits.
• Clean and proper uniform usage, good hygiene.