Oil Changers Team Member (609)

Oil Changers Inc.; Sonoma (CA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k) with matching

Paid time off

Employee discount

Monthly crew bonus

Tip program

Job summary

Oil Changers Inc. seeks a motivated Lube Technician to join our Sonoma garage. You will learn and perform routine vehicle maintenance, fluid checks, and basic diagnostic tasks while delivering friendly customer service. Training leads to AOCA certification and growth within the company.

We promote from within and offer comprehensive benefits, equal teamwork, and a dynamic garage environment with hands-on learning and safety emphasis.

Qualifications

• Read and write English and complete the Lube Technician training course.
• Previous automotive experience is helpful but not required.
• Able to observe safety rules and provide courteous service to customers.

Responsibilities

• Provide service to customer vehicles as part of a team.
• Check and change car fluids and filters.
• Explain the service provided and suggest additional services.
• Maintain a clean and safe work area and assist with related duties.

Skills

Read and write English

Lube Technician training

Customer service

Job description

At Oil Changers we aim to provide the best and fastest service to each customer that drives through, hence our slogan “Drive Thru. Drive Happy.” If you are someone who’s passionate about cars and wants to kick start your career in the automotive industry, we want to hire you!

Oil Changers will provide you with all the training necessary to take your skills to the next level as well as provide you with the proper training to become AOCA certified which will help you leverage your skills anywhere you go! Did we mention that we LOVE promoting from within?

Your Benefits

• Health insurance, dental and vision
• Ancillary Benefit Options
• Flexible spending account/Health savings account
• 401(k) with matching
• Paid time off/Sick time
• Employee discount
• Supplemental Pay: (Not guaranteed)
• Monthly Crew Member Bonus: Directly related to performance in key areas such as, YOY car count growth, YOY sales growth, meeting minimum Service Averages, positive online reviews etc..
• Tip Program: A collection of all tips reviewed via credit card transactions distributed amongst all crew members, excluding the store manager. The amount of tips that go to each crew member is based on the hours worked for the month.

Essential Job Functions Include

• Work as a team to ensure procedures are complete.
• Observe and comply with safety rules and regulations.
• Provide service to customer vehicles

• Check and change car fluids and filters
• Check vehicles’ tire pressure
• Provide specialized service including but not limited to transmission, differential, and radiator services

• Note customer and maintenance information into computer.
• Provide prompt and courteous customer service

• Explain the service provided
• Recommend additional services
• Answer questions

• Accept payment for services.
• Maintain a clean work area (including grounds, restrooms, customer area, etc.)
• Perform related duties as assigned.

Knowledge, Skills and Abilities:

To successfully perform the essential functions of the position, the employee must be able to read and write English and successfully complete the Lube Technician training course. Previous automotive experience is helpful but not required. Equipment operation includes overhead and floor mounted oil and grease guns, differential pump, transmission fluid exchange machine and calculator. The employee must be able to reach four feet in height overhead. Some bending, stretching, and walking up/down the stairs will be used constantly. The employee must be able to communicate effectively with customers and co-workers and respond to communication calls from co-workers. Mobility is required.

Scope of Position

This position reports to the Manager and Assistant Manager and has no direct supervisory responsibilities. This position receives daily assignments from the Manager and Assistant Manager and will rotate through all Lube Technician duties (Upper Bay and Lower Bay, Greeter and Cashier).

Working Conditions

This position works in a garage environment 100% of the time. Exposure to heavy equipment, slick surfaces, and hot-cold temperatures.

Major Accountabilities

• Timeliness and quality of service provided.
• Accurate and timely data input in computer.
• Prompt and courteous customer service.
• Clean and safe work area.
• Safe work habits.
• Clean and proper uniform usage, good hygiene.
• Effective employee relations.