Oil Change Service Advisor - Flexible Schedule & Growth

Delta-Soni; Buffalo (NY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Flexible schedules

Employee discounts

Scholarship opportunities

Health, Dental, Vision, Life, and Dis,

Job summary

Delta Sonic in Amherst, NY is seeking an Oil Change Service Advisor to warmly greet customers and educate them on our products and services. You will provide maintenance-based recommendations and help ensure a positive service experience in a fast-paced shop environment.

This role includes potential cross-training as an Oil Change Technician, handling transactions, and maintaining cleanliness. A strong emphasis on excellent communication, honesty, and teamwork is required.

Qualifications

• Prior experience in automotive service writing, customer service, and/or sales is required
• Excellent communication skills and a passion for providing great customer service
• Unwavering honesty and integrity
• Must be 18 years of age and a valid driver's license is preferred

Responsibilities

• Greet customers in a positive, enthusiastic, and professional manner and educate them on products and services
• Provide service recommendations based on maintenance schedules and service requirements
• Handle transactions and maintain cash handling procedures while keeping shop premises clean and organized
• Cross-trained to work as Oil Change Technician when needed and support a fast-paced service environment

Skills

Customer service

Communication skills

Team player

Active listening

Attention to detail

Job description

Delta Sonic in Amherst, NY is seeking an Oil Change Service Advisor to warmly greet customers and educate them on our products and services. You will provide maintenance-based recommendations and help ensure a positive service experience in a fast-paced shop environment.

This role includes potential cross-training as an Oil Change Technician, handling transactions, and maintaining cleanliness. A strong emphasis on excellent communication, honesty, and teamwork is required.