Oil Change Assistant Manager - Shop#154 - 4424 Kent Road

Driven Brands Inc.; Stow (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Hourly pay with bonus

Benefits package

Paid time off

Paid training & growth

Leadership opportunities

Job summary

Driven Brands Inc. in Ohio is seeking an Assistant Shop Manager to help lead a fast-paced Take 5 Oil Change team. You will support the Shop Manager, train staff, and ensure a safe, efficient, high-quality service experience for customers.

Ideal candidates have strong communication skills, prior customer service and leadership experience, and reliable transportation. Automotive experience is valued but not required, with paid training provided.

Qualifications

• At least 6 months of customer service experience in a fast-paced service setting.
• At least 6 months of leading or mentoring others in a fast-paced environment.
• Commitment to following facility and safety policies and practices.
• Strong communication skills and ability to coach others.
• Reliable transportation to the work location.

Responsibilities

• Support daily operations and team development on the shop floor.
• Serve as Manager on Duty when needed and coordinate workflow.
• Model fast, friendly customer service and resolve concerns professionally.
• Ensure services are performed accurately while upholding safety standards.
• Identify opportunities to improve shop performance and take on leadership tasks.
• Train new team members and provide real-time coaching.

Skills

Customer service

Leadership

Job description

JOB DESCRIPTION:

Take 5 Oil Change Assistant Shop Manager

At Take 5 Oil Change, leadership happens right on the shop floor. We're looking for an Assistant Shop Manager who is career-minded, enjoys working with people, takes pride in doing things the right way, and is ready to help lead a fast-paced team.

In this role, you'll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You'll step in as Manager on Duty when needed, helping the team stay focused while keeping the shop safe, efficient, and running smoothly. We provide paid, hands-on training to teach the technical skills and service standards needed to succeed the Take 5 way. Automotive experience is valued, but not required!

The Nuts and Bolts of the Role:

• Complete our Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

What We're Looking For:

• Minimum 6 months' customer service experience in a fast-paced service environment delivering consistent and exceptional customer service experience for every customer.
• Minimum 6 months' experience leading, coaching, or mentoring others in a fast-paced environment.
• A commitment to following and maintaining facility and safety control policies and practices.
• Strong communication skills and comfort providing direction, coaching, and feedback to team members.
• Initiative, accountability, and follow-through on responsibilities.
• The ability to remain calm, organized, and solutions-focused during busy periods.
• The ability to meet applicable age and certification requirements, including Inspector Certification when required.
• Reliable transportation to and from your work location.

What's Great About Take 5:

• Competitive hourly pay plus weekly bonus opportunities.
• Competitive benefits, including medical, vision, dental, and 401(k) with company match for full-time employees.
• Paid time off for full-time employees.
• Paid training and clear career growth paths.
• Opportunities to grow from shop roles into leadership positions through strong performance and consistency.

Work Environment and Physical Requirements:

This is an active, hands-on role in a fast-paced automotive service environment. All crew members must be able to:

• Lift up to fifty (50) pounds.
• Maneuver safely in and out of a shallow 3-foot-deep pit to position yourself under vehicles.
• Walk, stand, bend, stoop, twist, hold, grasp, pull, and turn for extended periods of time.
• Work in hot or cold weather conditions when necessary.

We are an Equal Opportunity Employer and we are committed to assuring equal opportunity and to opposing discrimination based on race, color, sex, gender, gender identity, gender expression, sexual orientation, age, religion, national origin, ancestry, disability, military and veteran's status, genetic information, marital status, or any other status protected by federal, state, or local law.

#LI-DNI

#DBHVOL

Position Location:

Ohio

Compensation Range:

$13.25 - $19.00

Compensation Frequency:

Hourly

Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Get early access to 50% of your earned wages at any time through our myFlexPay program.