OIC Engineer Lead – Oracle EBS & CTI Telephony (Remote)

GSK Solutions Inc.; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

GSK Solutions Inc. seeks an experienced Oracle Integration Cloud (OIC) Engineer/Lead for a remote, 6-month engagement. The role focuses on designing, developing, and supporting integrations between Oracle EBS, OIC, telephony platforms, and external enterprise systems.

The candidate will lead CTI/telephony integration efforts, optimize collector workbench integrations, and ensure secure, scalable integration solutions across multiple systems. Strong hands-on OIC and IEX/AR knowledge are required.

Qualifications

• 7+ years of Oracle integration and middleware experience.
• Hands-on Oracle Integration Cloud (OIC) expertise.
• Experience with Oracle EBS integration and CTI telephony.
• Experience integrating Oracle EBS with external applications and telephony platforms.
• Strong understanding of Oracle Advanced Collections (IEX) and Accounts Receivable (AR) modules.
• Experience with REST APIs, SOAP Web Services, XML, XSLT, JSON, FTP/SFTP integrations.
• Strong troubleshooting and performance optimization skills.
• Experience working with Oracle EBS R12 environments.

Responsibilities

• Design, develop, and support integrations using Oracle Integration Cloud (OIC).
• Lead integration initiatives involving Oracle EBS Advanced Collections (IEX) and AR.
• Implement and support Oracle Advanced Collections Telephony/CTI integrations.
• Configure and troubleshoot collector calling capabilities, click-to-dial functionality, call logging, and collector workbench integrations.
• Build and maintain integrations between Oracle EBS, telephony systems, and third-party applications.
• Develop and support REST/SOAP APIs, web services, file-based integrations, and data transformations within OIC.
• Perform integration monitoring, troubleshooting, root cause analysis, and performance optimization.
• Work closely with business, infrastructure, telephony, and application teams to gather requirements and deliver scalable integration solutions.
• Support Oracle EBS customizations, interfaces, workflows, and integration-related enhancements.
• Ensure adherence to integration best practices, coding standards, security, and governance policies.
• Assist with migration, deployment, testing, and production support activities.

Skills

Oracle integration & middleware

OIC hands-on experience

CTI/Telephony integrations

EBS integration with external apps

AR and IEX knowledge

REST APIs, SOAP Web Services, XML, XSL

Troubleshooting & performance

EBS R12 environments

Tools

Oracle Integration Cloud (OIC)

Oracle EBS

Telephony/CTI platforms

REST APIs

SOAP Web Services

XML

XSLT

JSON

FTP/SFTP

Job description

GSK Solutions Inc. seeks an experienced Oracle Integration Cloud (OIC) Engineer/Lead for a remote, 6-month engagement. The role focuses on designing, developing, and supporting integrations between Oracle EBS, OIC, telephony platforms, and external enterprise systems.

The candidate will lead CTI/telephony integration efforts, optimize collector workbench integrations, and ensure secure, scalable integration solutions across multiple systems. Strong hands-on OIC and IEX/AR knowledge are required.