Offline - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters; Natick (MA); On-site; USD 15,000 - 25,000; Part time

Benefits offered by this job

40% off AE & Aerie

Store contests and prizes

Job summary

American Eagle Outfitters in Natick, MA is seeking a part-time Sr Brand Ambassador to bring the brand to life in-store, creating an amazing shopping experience and making guests feel valued.

You will educate guests about AE and Aerie products, invite them to join the loyalty program, and flex across the sales floor, cash wrap, fitting room and stockroom while upholding company policies. You’ll work evenings, weekends and holidays, and enjoy employee discounts with the brand.

Qualifications

• You love interacting with people.
• You're energetic and can multitask in a fast-paced environment.
• Willing to work evenings, weekends and holidays.

Responsibilities

• You're a people person! Engage with every guest to help them find exactly what they're looking for using the AEO Selling Model.
• Educate guests on AE & Aerie products and make suggestions to fit their needs.
• Promote the AEO loyalty program and other brand channels to guests.
• Flourish across the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Resolve guest concerns proactively while following company policy.
• Support your team and contribute to achieving store goals.
• Uphold integrity and adhere to AEO's policies and procedures.

Job description

Natick, MA, United States

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Job Description

YOUR ROLE

As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. #practicemakesperfect
• You're at least 18 years of age.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us

OFFLINE™ by Aerie offers a complete collection of activewear and accessories made for real movement and real comfort. Built on the success of Aerie's leggings and sports bras, OFFLINE™'s unique take on an active lifestyle celebrates real life - when some days you feel like you can take on the world and other days you need that extra push to get off the couch. Our Real Good promise extends to the OFFLINE™ collections with some of our best-selling fleece, leggings and tees made with the planet in mind.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

PAY/BENEFITS INFORMATION:

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.

Job Info

• Job Identification 30076
• Job Category Stores
• Posting Date 08/05/2026, 12:37 PM
• Locations Offline Natick Mall - 06893
• Job Schedule Part time
• Job Shift Variable
• Anticipated Pay Range for All Posted Locations $15.50/hour up to $18.15/hour