Officer, Security & Loss Prevention - 2nd Shift

Fanatics Commerce; Sunnyvale (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Fanatics Commerce is seeking a Security Officer to ensure the safety of personnel, assets, and facilities. You will enforce security policies, monitor access, and respond to incidents with a proactive, customer-service oriented approach.

The role requires vigilance, strong observational skills, and the ability to act quickly in security-related situations. You may support other projects and security-related tasks as needed.

Qualifications

• High School Diploma or GED required; Associate’s degree or higher in Criminal Justice, Security, or related field preferred.
• 1-3 years of experience in physical security, law enforcement, military, or related field preferred.
• Experience operating CCTV, access control, and alarm monitoring is a plus.

Responsibilities

• Monitor and control facility access by verifying IDs, credentials, and visitor logs.
• Conduct security screenings, bag checks, and other access control procedures.
• Enforce company security policies and site-specific protocols.
• Monitor security systems (CCTV, alarms, access control) for threats.
• Perform regular foot and vehicle patrols to detect hazards.
• Respond to security incidents and emergencies per protocol.
• Assist with evacuations and crowd control as needed.
• Maintain detailed incident logs and written reports.

Skills

Observational skills

Verbal & written communication

High-pressure situations

Customer service mindset

Proficiency in computer apps & IRT

Education

High School Diploma or GED

Associate degree or higher in Criminal Justice/Security

Experience in security-related field preferred

Tools

CCTV systems

Access control systems

Alarm monitoring

Job description

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

2nd Shift Hours: 2pm - 10pm (Monday - Friday)

*This role is primarily assigned to 2nd shift. However, occasional flexibility may be required to support Loss Prevention and Security coverage needs, including PTO coverage, seasonal peak periods, and rotation to other shifts.

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

The Security Officer is responsible for ensuring the safety and security of personnel, assets, and facilities by enforcing security policies, monitoring access control, and responding to incidents. This role requires vigilance, strong observational skills, and the ability to act quickly and professionally in security-related situations. The ideal candidate will have a strong customer service mindset while maintaining a proactive security presence. This position also performs other projects and activities necessary to support business operations.

Key Responsibilities

Security & Access Control

• Monitor and control access to facilities by verifying identification, credentials, and visitor logs.
• Conduct security screenings, bag checks, and other access control procedures as required.
• Enforce company security policies, procedures, and site-specific protocols.
• Monitor security systems, including CCTV, alarms, and access control systems, for potential threats or unauthorized activities.

Patrols & Incident Response

• Conduct regular foot and vehicle patrols of the premises to detect suspicious activity or safety hazards.
• Respond to security incidents, alarms, and emergency situations in accordance with established protocols.
• Assist with evacuations, crowd control, and emergency response procedures as needed.
• De-escalate conflicts and diffuse potentially volatile situations with professionalism.

Reporting & Documentation

• Maintain detailed and accurate logs of security incidents, observations, and routine activities.
• Prepare written reports on security breaches, policy violations, or any safety concerns.
• Communicate effectively with security management, law enforcement, and emergency responders when necessary.

Customer Service & Stakeholder Engagement

• Provide assistance and direction to employees, visitors, and contractors while maintaining a security presence.
• Act as a point of contact for security-related inquiries and provide guidance on policies and procedures.
• Maintain a professional and approachable demeanor while enforcing security protocols.

Emergency Preparedness & Compliance

• Assist in emergency preparedness drills, fire safety procedures, and crisis response training.
• Ensure compliance with company security policies, safety regulations, and industry best practices.
• Remain up to date on security threats, protocols, and emergency response measures.

Qualifications

Education & Experience

• High School Diploma or GED required; Associate’s degree or higher in Criminal Justice, Security, or a related field preferred.
• 1-3 years of experience in physical security, law enforcement, military, or a related field preferred.
• Experience operating security systems such as CCTV, access control, and alarm monitoring is a plus.

Skills & Competencies

• Strong observational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to handle high-pressure situations with professionalism and sound judgment.
• Customer service-oriented mindset with the ability to interact professionally with employees and visitors.
• Proficiency in basic computer applications and incident reporting systems.

Certifications & Training

• Active Texas Department of Public Safety (DPS) Level II non-commissioned security officer license
• CPR and First Aid are highly desirable
• Bilingual: English/Spanish is highly desirable

Working Conditions

• Ability to work in a fast-paced and dynamic environment and respond quickly to incidents.
• Ability to work flexible hours, including nights, weekends, and holidays, as necessary.
• May involve standing or walking for extended periods and working in various weather conditions.

Physical Requirements

• Ability to work flexible hours, to include working outside of regular business hours, including evenings, weekends, and holidays, depending on the security needs.
• Ability to lift and carry security equipment or materials weighing up to 30 lbs.
• Capability to respond to physical security incidents, including potential physical interventions when necessary.
• Oversee contract security teams, ensuring compliance with company standards and seamless integration with in-house operations.
• Conduct regular reviews of contractor performance through audits, inspections, and feedback sessions.