Office Systems Associate 2

Konica Minolta Business Solutions; Addison (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Training programs

IT exposure

Car allowance

Laptop and phone provided

Benefits package

Job summary

Konica Minolta Business Solutions in Addison, TX is seeking a Field Service Technician to diagnose, repair and install Konica Minolta products at customer sites within the assigned territory. You will use tools and gauges on production equipment and maintain clear communication on scheduling.

We offer hands-on and computer-based training, IT exposure, a company laptop and phone, a competitive car allowance, paid holidays and a robust benefits package.

Qualifications

• 0–2 years of experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• A+ or N+ Certification and exposure to IT Networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including diagnostics and installation.
• Use and maintain a variety of tools and gauges to repair production machinery.
• Travel to customer sites within territory and inform customers on scheduling.
• Develop customer relationships and maintain high satisfaction.
• Log visits and document updates for each client account.
• Collaborate with Account Management to resolve issues.

Skills

Diagnostic skills

Mechanical aptitude

Customer communication

Education

High school diploma or GED

Tools

Hand tools

Diagnostic tools

IT networks exposure

Job description

Overview

Are you mechanically inclined and excited aboutestablishinga growth-oriented career?

Join Konica Minolta as a Field Service Technician to demonstrateyour mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!

Join us now and receive a $1,500 sign-on bonus!

At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities,optimizingcloud data security and functionality, offering managed print,ITand automation services, and so much more! This isa great opportunityto learnnew technologieswhile growing your career with an industry leader.

Responsibilities

WhatYou'llDo:

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible to use andmaintaina variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventorysupplyand keep customers informed on scheduling.
• Develop professional customer relationships andmaintaina high levelof customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

What We Offer

• Hands on and computer-based training on current and upcoming technology products & services
• Exposure to IT networks and services with career growth opportunities
• Competitive car allowance program and paid mileage
• Company providedlaptopandphone
• An inclusive and flexible workplace environment that highly valuessharing ofnew perspectives.
• Comprehensive benefits package including paid holidays, vacation, medical/dental, 401k, employeeassistanceand tuition reimbursement programs.

Qualifications

Minimum Qualifications

• 0-2 years of experience with servicing/repairing office equipment or machinery
• High School Diploma/GED or equivalent experience
• Reliable transportation to drive to customer sites daily
• A+ or N+ Certification and exposure to IT Networks a plus

For internal applicants requires Konica Minolta internal certifications on:

• Outward Associate
• Outward Professional
• Outward Expert - Office Solutions
• KMBS Controller (Emperor)
• Classroom

• Minimum of High School diploma or GED required.
• Technical School training preferred.
• 1-2 years of experience related to technical/repair of business equipment.
• Certified on N+ or equivalent.
• Additional IT certifications or training are a plus

About Us

Konica Minolta Business Solutions' (Konica Minolta)journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20thanniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook,YouTube,LinkedInandTwitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Au sujet de Konica Minolta

Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter.

Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.