Office Support Specialist

ITT Inc.; Stamford (CT); On-site; USD 59,000 - 87,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

ITT Inc. in Stamford, CT seeks a detail-oriented facilities professional to support the corporate facilities team. You will work with the Corporate Services Manager to provide seamless staff support, equipment, supplies, and utilities essential for business operations.

The role requires hospitality and customer service excellence across vendor management, events with the Board, and daily maintenance, with a focus on safety, stock control, and smooth executive meetings.

Qualifications

• Experience in facilities management in a corporate setting.
• Experience verifying, coding, and processing vendor invoices.
• Knowledge of accounting procedures, billing, and PO management.
• Experience with Audio/Visual and construction is a plus.
• Customer service excellence and collaborative teamwork.

Responsibilities

• Assist in monitoring and assessment of vendor performance.
• Support for Purchase Order creation and invoice processing.
• Provide exceptional facilities helpdesk services and monitor internal/external workflow to ensure quality.
• Assist in directing daily facility maintenance and preventative maintenance.
• Coordinate people moves; procure, schedule, and supervise contractors, suppliers, and vendors.
• Play a key role in special events, coordinating with Board of Directors and C-Suite.
• Collaborate with administrative professionals for food deliveries and set up for all meetings.
• Keep detailed tracking of stock (paper, toner, etc.).
• Serve as emergency evacuation support for safe building egress during crises.
• Ensure cleanliness and tidiness of workspaces, conference rooms, pantry, bathrooms, and file areas.
• Remain knowledgeable about building systems operations.
• Follow protocols for building maintenance and safety procedures.
• Escalate issues quickly to management for fast resolution.
• Provide administrative support to staff and ad-hoc requests.

Skills

Facilities management

Vendor invoice processing

Customer service

Project coordination

Tools

Microsoft Office

Job description

About ITT

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life.

About ITT

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life.
Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue.
Our businesses are organized in three distinct segments, each based around our core engineering DNA:Flow Technologies: A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Anhydro, APV, Bornemann, Bran+Luebbe, C’treat, Engineered Valves, Gerstenberg Schröder, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry-Burrell.

Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.

Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA.

Position Summary

ITT Inc. is seeking a detail-oriented, business-focused professional for the corporate facilities team at our Global Home in Stamford, CT. This key incumbent will work in tandem with the Corporate Services Manager to provide seamless support for the staff, equipment, supplies, and utilities essential for business operations. The ideal candidate must have exceptional hospitality and customer service experience with all phases of project work, e.g., initial customer contact, funding procurement, sourcing, contractor management, executive meetings, punch list completion, and overall budget support.

Essential Responsibilities

• Assist in monitoring and assessment of vendor performance.
• Support for Purchase Order creation and invoice processing.
• Provide exceptional facilities helpdesk services and monitor internal/external workflow to ensure consistent quality of service and work product.
• Assist in directing daily facility maintenance and preventative maintenance.
• Support the coordination of people moves; procures, schedules, and supervises contractors, suppliers, and vendors.
• Play a key role in special events, including Board of Directors meetings, work in tandem with other functional teams, ensuring proper set up and breakdown – coordinates with internal team and C-Suite.
• Collaborate with administrative professionals for food deliveries and set up for all meetings; ensure timely delivery of food services, especially for Board members and Leadership team.
• Keep detailed tracking of all stock to ensure stock maintained, i.e., copier paper, copier toner, etc.
• Function as a dedicated emergency evacuation support for the floor – lead the safe and orderly removal of occupants from a building during a crisis.
• Ensure overall cleanliness and tidiness in the facility including workstation, conference rooms/focus rooms/board room, pantry, bathrooms, copy areas, file room, wellness room, storage room, and mailroom/mechanical room.
• Remain knowledgeable regarding operational aspects of building systems.
• Follow and communicate effective protocol for effective building-specific maintenance and safety procedures.
• Escalate issues quickly to manager ensuring speediest resolution.
• Provide administrative support to our administrative professionals and ad-hoc requests, as needed.

Position Requirements

• Experience in facilities management and administrative services in a corporate environment with background in facilities management.
• Proven experience verifying, coding, and processing vendor invoices.
• Knowledge of accounting procedures, billing and firsthand experience creating, tracking, and managing purchase orders.
• Experience with Audio/Visual and construction requirements, a plus.
• Must possess a world-class customer service approach – dedicated to providing the highest level of customer service, meeting the needs of the overall team using while demonstrating a can and will-do attitude.
• Ability to work in a challenging environment with changing priorities; takes direction well and thrives in a collaborative environment.
• Professional communication style with keen customer focus.
• Problem solver with solutions focused approach, results oriented, strong decision-making skills, pragmatic thinker – is motivated by achievement and getting results.
• Process focused - see and improve from a process point of view.

Equal Pay Act Statement

We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective‑bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.

Equal Pay Act Range

$58,500.00 - $87,100.00