OFFICE SUPERVISOR (Compliance Division)

State of Maryland; Baltimore (MD); On-site; USD 48,000 - 64,000; Full time

Job summary

State of Maryland in Baltimore is seeking an Office Supervisor in the Compliance Division to oversee clerical operations and support audit staff. The role supervises two Office Services Clerks and involves preparing memos, reports, and templates, and managing mail, calls, and supplies.

Applicants must have a high school diploma and four years of clerical experience; substitutions and military service may apply.

Qualifications

• Education: high school diploma or equivalent.
• Four years of clerical duties experience; substitutions allowed.
• Knowledge of office procedures and records management.

Responsibilities

• Oversee clerical operations within the Individual Tax Audit section.
• Prepare memos, reports, form letters, and templates.
• Manage calls, mail handling, inventory, and correspondences.

Skills

Supervisory experience

Education

High school diploma or equivalent

Tools

Microsoft Office Suites

Job description

Introduction

OPEN TO ALL QUALIFIED APPLICANTS � � This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.

Grade

11

Location of Position

Baltimore, Maryland

Position Duties

The Compliance Division is seeking an Office Supervisor to oversee clerical operations within the Individual Tax Audit section. This role provides support for both management and audit staff as well as supervising two (2) Office Services Clerks. Duties include but are not limited to preparing and formatting memos, reports, form letters, and templates; reviewing outgoing correspondence for accuracy and completeness; answering and directing incoming calls; managing office supply inventory, including ordering and distribution; retrieving, opening, and reviewing incoming mail, maintaining a correspondence log, and obtaining the daily adjustment review report for distribution to the appropriate supervisor.

Minimum Qualifications

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: Four years of experience performing clerical duties.
• Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.
• Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.
• Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.
• Candidates may substitute U.S. Armed Forces military serviceexperience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Administrative Support field of work on a year-for year basis for the required experience.
• For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.

Desired or Preferred Qualifications

• Supervisory experience.
• Knowledge of Microsoft Office Suites.

Selection Process

Please ensure you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Approval of your application will be based on a review of the information you submit. All qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. Incomplete information may result in the disqualification of your application. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. All applicants must be legally authorized to work in the United States without current or future employer sponsorship. Due to the time and resources involved, the Comptroller of Maryland cannot sponsor visa applications. Upon appointment (new hires and/or transfers) must successfully undergo fingerprinting. Disqualifying charges may include any felony; any crime of moral turpitude, e.g. embezzlement, fraud, tax evasion or bribery; any crime of identity theft or impersonation; any crime of assault or battery; and any crime relating to the use or distribution of a controlled dangerous substance other than marijuana, regardless of the age of the offense or the specifications of the position. Due to the nature of the agency's business, candidates must be at least 18 years of age to be eligible for employment. Resumes will not be accepted in lieu of a completed application.

Benefits

STATE OF MARYLAND BENEFITS

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

If you need reasonable accommodations under the Americans with Disabilities Amendments Act (ADA), 2008, please contact the ADA Coordinator via [e-mail] or by calling 667-262-2777.

If you have questions or concerns regarding this recruitment, please email [e-mail] at Comptroller of MD, Office of Human Resources.

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or [e-mail].