Office Services Floater: Back-Office & Reprographics

RRD Company; Santa Monica (CA); Hybrid; USD 25,000 - 33,000; Full time

Job summary

RRD Company in Santa Monica, CA is seeking an Office Services Associate Floater to provide daily back office services, including reprographics and mail, across multiple accounts. This role can involve rotating assignments within a geography to support various client needs.

The position emphasizes meeting deadlines, strong communication, and ability to handle confidential material in a fast-paced environment. Benefits include a comprehensive package and career growth paths.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year office services experience preferably in a legal, banking or large corporate environment.
• Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
• Proven customer service skills to build and maintain client relationships.

Responsibilities

• Utilize logs for all office services work and ensure tickets are filled out before starting.
• Perform reprographics, mail, and intake tasks according to procedures.
• Meet deadlines, communicate with supervisor or client on issues, and troubleshoot basic equipment.
• Interact with clients in person, over the phone or electronically and adhere to policies.

Skills

Mail and email tools

Reprographics

Back office procedures

Customer service

Education

High school diploma or equivalent

Tools

Reprographics equipment

Mail equipment

Phone system

Job description

RRD Company in Santa Monica, CA is seeking an Office Services Associate Floater to provide daily back office services, including reprographics and mail, across multiple accounts. This role can involve rotating assignments within a geography to support various client needs.

The position emphasizes meeting deadlines, strong communication, and ability to handle confidential material in a fast-paced environment. Benefits include a comprehensive package and career growth paths.