Office Representative - State Farm Agent Team Member

Teresa Garten - State Farm Agent; Ferndale (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Advancement opportunity

Paid time off

Job summary

Teresa Garten - State Farm Agent in Ferndale, WA is seeking a team member to greet walk-in customers, answer phones, accept payments and set insurance review appointments. You will educate customers on insurance options using a needs-based approach while working with a supportive team and pursuing growth opportunities.

The role emphasizes strong communication, customer focus, and teamwork, with potential for advancement within the agency.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented and customer-focused attitude.
• Detail oriented with strong problem-solving abilities.
• Proactive in learning and adapting to new tools.
• Ability to work in a team environment.

Responsibilities

• Greeting walk-in customers
• Answering phones
• Accepting customer payments
• Setting customer insurance review appointments
• Use a needs-based review process to educate customers about insurance options.

Skills

Communication

Teamwork

Detail oriented

Problem solving

Learning agility

People oriented

Proactive

Marketing interest

Computer literacy

Job description

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off

Do you enjoy working on a team? Are you outgoing and customer-focused? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Greeting walk-in customers
• Answering phones
• Accepting customer payments
• Setting customer insurance review appointments
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive

• 401K
• Hourly pay plus bonus opportunity
• Health benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.