Office Receptionist

Serenity Healthcare; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Une entreprise de technologie de la santé recherche un(e) Réceptionniste pour rejoindre son équipe à Jacksonville, FL. Ce rôle est centré sur le service client et nécessite de fortes compétences en communication. Vous serez enfait responsable de garantir une expérience positive aux patients, en mettant l'accent sur la création de rapports et la gestion des interactions sensibles. Serenity est dédiée à transformer l'expérience des patients grâce à une technologie innovante.

Benefits

Opportunité d'avancement carrière

Assurance médicale, dentaire et vision (90% couvert par Serenity)

Congés payés

10 jours fériés

401k

Programme de recommandation d'employés

Qualifications

• 1+ an d'expérience en service client ou réception.
• Compétences de communication verbale et écrite excellentes.
• Capacité à multitâcher dans un environnement rapide.

Responsibilities

• Mettre à jour et vérifier les informations clients à chaque visite.
• Assurer une expérience patient positive avec soutien et compassion.
• Répondre aux questions et respecter les limites individuelles.

Skills

Communication

Multitasking

Interpersonal Skills

Education

High School Diploma/GED

Job description

Office Receptionist

Location: Jacksonville, FL

Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a Receptionist for our Jacksonville, FL office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.

Job:Full-time(3-13-hour shifts)

Trigger Warning:Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

• Career Advancement Opportunity
• Medical, Vision, and Dental Insurance(Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

Responsibilities

• Update and verify customerinformation upon each visit.
• Help patients feel valued by creating rapport, and remembering their names, their interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure a positive patient experience by providing support and compassion.
• Rotate through other various office tasks throughout the day.

Qualifications

• High School Diploma/ GED.
• Excellent verbal and written communication, and basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service experience, reception, or personal customer service industry.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

• About Serenity Healthcare

• Serenity’s Provided Services

• Meet our Patients

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to [e-mail]

*This position is contingent on successfully completing a criminal background check upon hire.