Office Receptionist

Howden; Costa Mesa (CA); In loco; USD 34.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

401(k) retirement plan

Flexible PTO and paid parental leave

Life and Disability insurance

Descrizione del lavoro

Howden is seeking a detail-oriented Receptionist for our Newport Beach, CA office. The role involves greeting visitors, answering calls, and supporting front-office tasks within an insurance brokerage environment.

This position offers growth opportunities and exposure to the industry. The role is non-exempt, with a compensation range of $25.00–$32.00 hourly and a comprehensive benefits package including medical/dental/vision, 401(k), flexible PTO, and life/disability insurance.

Competenze

• Proven experience in receptionist/front office roles in corporate settings.
• Strong written and verbal communication skills.
• Attention to detail and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Interest in learning the business and growing into future career opportunities within the organization.

Mansioni

• Serve as the first point of contact for clients, visitors, carriers, and vendors.
• Greet and direct visitors, notify staff of arrivals, and ensure sign-in procedures.
• Answer, screen, and route incoming calls.
• Respond to general inquiries and direct clients to resources.
• Maintain reception area and conference rooms.
• Manage mail, packages, courier deliveries.
• Coordinate meeting room scheduling and prepare spaces as needed.
• Support document handling, filing, scanning, and data entry.
• Assist with onboarding logistics for new hires and visitors.
• Handle confidential client and policy information with discretion.
• Monitor office supplies and place replenishment requests.
• Follow company policies including compliance and privacy.

Conoscenze

Receptionist experience

Communication skills

Attention to detail

Multitasking

Microsoft Office

Organizational skills

Adaptability

Growth mindset

Insurance brokerage experience

Strumenti

Microsoft Office

Descrizione del lavoro

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you'll find like-minded people driving change at Howden.

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That's Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you'll find like-minded people driving change at Howden.

What is the role?

We are seeking a detail-oriented Receptionist for our Newport Beach, CA office.

ROLE SUMMARY

The Receptionist serves as the first point of contact for the office, playing a key role in creating a welcoming, professional experience for clients, visitors, and internal teams. We are seeking an individual with prior experience in a receptionist or front-office role, ideally within an insurance brokerage or similar professional services environment. Beyond daily front-office responsibilities, this role offers an excellent opportunity for growth and exposure to the insurance industry, serving as a potential stepping stone to other administrative, operations, or client service positions within the organization.

What will you be doing?

• Serve as the first point of contact for clients, visitors, carriers, and vendors, providing a welcoming and professional front office experience
• Greet and direct visitors, notify internal staff of arrivals, and ensure proper sign-in procedures are followed
• Answer, screen, and route incoming phone calls to the appropriate departments or team members
• Respond to general inquiries and direct clients to the appropriate internal resources or teams
• Maintain the reception area, conference rooms, and front office to ensure a clean, organized, and professional appearance
• Manage incoming and outgoing mail, packages, and courier deliveries
• Coordinate meeting room scheduling and assist with preparing meeting spaces as needed
• Support administrative tasks including document handling, filing, scanning, and data entry
• Assist with onboarding logistics for new hires and visitors, as requested
• Handle confidential client and policy-related information with discretion and professionalism
• Monitor office supplies and place replenishment requests when necessary
• Follow company policies and procedures, including compliance and privacy requirements
• undefined

What are we looking for?

Qualifications:

• Proven experience in a receptionist, front office or similar role, preferably in a corporate environment.
• Strong communication skills, both written and verbal, with the ability to interact professionally across teams and with vendors.
• Exceptional attention to detail.
• Ability to manage multiple priorities and handle ad-hoc requests in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other productivity tools.
• Organizational and problem-solving skills to ensure efficient workflow and timely completion of tasks.
• Flexibility and adaptability to support evolving business needs.
• Interest in learning the business and growing into future career opportunities within the organization

Preferred Qualifications:

• Experience working in an insurance brokerage environment preferred

Compensation and Benefits

The expected rate for this role is $25.00-$32.00 hourly, actual rate will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA).

In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including:

• Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
• 401(k) retirement plan
• Flexible Paid Time Off and paid parental leave
• Life and Disability insurance

Our sustainability promise

We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

Permanent