Office Operations Lead & Strategy Partner

ECS Mid-Atlantic, LLC; Williamsburg (VA); On-site; USD 114,000 - 125,000; Full time

Job summary

ECS Mid-Atlantic, LLC is seeking an Assistant Office Manager to support the Office Manager in leading overall office operations, financial performance, personnel management, and strategic initiatives. This role collaborates with multiple departments and managers to ensure policy alignment and organizational growth.

The position focuses on developing future Office Managers and leaders while reinforcing ECS core values, with responsibilities spanning leadership, operations, client relations, and

Qualifications

• 10 years of related experience with a degree or 14 years of related experience without a degree
• High school diploma or GED required
• BS in Civil Engineering, Construction Eng & Mgmt, Materials Science, Geology, or related field preferred
• MS in Engineering or MBA preferred
• Maintain licenses and/or certifications per ECS policies
• Valid driver's license required if driving for ECS
• Strong leadership, communication, and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Ability to balance technical excellence with leadership and business objectives

Responsibilities

• Supports the Branch Manager in leading branch-wide operations across multiple departments, groups, and satellite offices
• Provides direct supervision, coaching, mentoring, guidance, and accountability for Department and Group Managers
• Leads performance management processes including evaluations, coaching, promotions, and succession planning
• Leads recruiting, onboarding, training, and retention efforts for the office
• Builds and leads an effective organizational structure aligned with workload and growth
• Communicates branch initiatives to staff and supports local implementation
• Oversees branch-wide operational consistency and adherence to procedures and risk management
• Ensures quality control, safety practices, and standard-of-care across the branch
• Supports financial oversight including revenue, profitability, and KPIs
• Monitors budgets, revenue targets, and business plans
• Develops client relationships and leads business development efforts
• Represents the firm in professional organizations and client meetings
• Drives safety culture and continuous improvement initiatives
• Leads coordination with other branches and support teams

Skills

Leadership

Communication

Interpersonal skills

Business acumen

P&L management

Project leadership

Client management

Education

BS in Civil Engineering / related field

MS or MBA preferred

Job description

ECS Mid-Atlantic, LLC is seeking an Assistant Office Manager to support the Office Manager in leading overall office operations, financial performance, personnel management, and strategic initiatives. This role collaborates with multiple departments and managers to ensure policy alignment and organizational growth.

The position focuses on developing future Office Managers and leaders while reinforcing ECS core values, with responsibilities spanning leadership, operations, client relations, and