Office Operations Associate

State of West Virginia; Moundsville (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Paid holidays

Annual and sick leave

Job summary

State of West Virginia seeks a Booking Clerk to assist security staff with inmate intake and release within a secure facility. The role includes interpreting court orders, updating housing assignments, and maintaining the OIS system with current orders.

You will fingerprint and photograph inmates, and liaise with courts, prosecutors, and other agencies as needed. Includes benefits such as medical, dental, vision, life insurance, retirement, holidays and annual/sick leave.

Qualifications

• High school diploma or equivalent required.
• 2 years of full-time or equivalent part-time paid experience in routine office work or customer-facing roles.
• Substitution: college hours or vocational training may substitute for required experience.
• Documentation such as transcripts or licenses must be attached to the application as specified by the agency.

Responsibilities

• Assist with processing inmates for intake and release in a secure facility.
• Interpret and circulate court orders to relevant departments.
• Maintain the OIS system with current court orders and housing assignments.
• Assist with inmate identification, fingerprinting, and photographing.
• Coordinate with courts, law enforcement, and other agencies; communicate with the public.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or equivalent

Job description

Nature of Work

Make a difference in your community with a stable and rewarding career with the West Virginia Division of Corrects and Rehabilitation at the Northern Regional Jail and Correctional Center and the Ohio County Correctional Center.

We offer medical, dental, vision, and life insurance benefits, retirement, paid holidays, annual and sick leave.

Under general supervision, the booking clerk will assist security staff with processing inmates for intake and release. This work is performed within a secure facility and involves direct contact with inmates. May work at a control post as needed. This position will interpret court orders and circulate to the appropriate department for action; explain basic rules and regulations; comprehend and interpret policies and procedures, rules and regulations. Maintain the OIS system ensuring updates with current court orders, inventory inmate property , and assist with updating housing assignments.

Assist security staff with inmate identification through fingerprinting and photographing. Communicate directly with local magistrate and circuit courts, judges, circuit clerks, prosecutors attorneys, other correctional facilities, federal facilities, law enforcement agencies, as well as the general public. Will perform other duties as assigned.

• In accordance with SPB 3088 effective 10/7/23, $5,000 will be added to the minimum starting rate of pay for all classifications within a Critical Vacancy Pay Supplemental Facility. Critical Vacancy Facilities: Huttonsville Correctional Center and Jail, Mount Olive Correctional Complex and Jail, Western Regional Jail and Corrections Facility, Northern Correctional Facility (including Ohio County Correctional Center), Northern Regional Jail and Correctional Facility, Chick Buckbee Juvenile Center, Vicki Douglas Juvenile Center, Potomac Highlands Regional Jail and Correctional Facility, and Eastern Regional Jail and Corrections Facility (including Martinsburg Correctional Center) (SPB 3088)
• Employees in this classification shall receive an annual base building pay differential each fiscal year of $250 after completing one year of service.
• If an employee is hired into a Critical Vacancy Pay Facility (CVPF) and leaves the facility, the additional pay differential of $5,000 shall be removed from their salary, unless transferring to another CVPF.

Minimum Qualifications

Training: Graduation from a standard high school or the equivalent.

AND

Experience: Two (2) years of full-time or equivalent part-time paid experience performing routine office work or customer-facing roles.

OR

Substitution: College hours, related business school, or vocational training may be substituted through an established formula for the required experience.

State employment offers a variety of benefits.

The minimum qualifications for this job title are: Training: Graduation from a standard high school or the equivalent. AND Experience: Two (2) years of full-time or equivalent part-time paid experience performing routine office work or customer-facing roles. OR Substitution: College hours, related business school, or vocational training may be substituted through an established formula for the required experience. Please note: All college, university or vocational school education, licensure or certification must be verified ONCE by attaching a copy of an official transcript, license, or certificate to your online application or by emailing it to the West Virginia Division of Personnel at: [e-mail] YOU DO NOT HAVE TO VERIFY HIGH SCHOOL GRADUATION OR THE EQUIVALENT. PLEASE DO NOT SEND HIGH SCHOOL DIPLOMAS OR TRANSCRIPTS. You must only submit this documentation ONE TIME; please DO NOT SUBMIT DUPLICATE COPIES. Job duty descriptions of all experience MUST be included in the Work History section of your online application or be clearly stated on your attached resumé in order for them to be considered as qualifying experience toward the minimum qualifications. Please include details of daily job duties on your online application or resumé.