Office Manager / Workplace Operations Specialist - 6 month fixed term contract

Cover Genius; New York (NY); On-site; USD 75,000 - 90,000; Full time

Job summary

An established industry player seeks a proactive Office Manager to enhance workplace operations and employee experience. In this dynamic role, you will oversee daily operations, manage vendor relationships, and ensure a safe, compliant environment. Your organizational and interpersonal skills will be key in fostering a collaborative culture. Join a flexible work environment where your contributions shape the office experience, and be part of a diverse team committed to excellence and social initiatives. If you're passionate about creating an inspiring workplace, this opportunity is perfect for you.

Benefits

Flexible Work Environment

Philanthropic Programs

Social Initiatives

Qualifications

• 4+ years in office management or facilities management roles.
• Adaptability and quick problem-solving skills are essential.

Responsibilities

• Oversee daily office operations and manage workplace services.
• Collaborate with teams to optimize processes and maintain safety.

Skills

Organizational Skills

Interpersonal Skills

AV Systems Knowledge

Problem-Solving

Communication Skills

Negotiation Skills

Detail-Oriented

Education

Experience in Office Management

Registered Notary Public

Job description

The Company

Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.

Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are

Bold, Authentic, Purposeful and Inspired

Our People are not

Perfect, Traditional, Complacent or Cautious

About the role

As an Office Manager / Workplace Operations Specialist on our Workplace Operations Team, you will bring our purpose to life by working at the very heart of our business as innovators across all administration and service areas relating to our offices.

You will be responsible for overseeing daily office operations, managing facilities, coordinating workplace services, and ensuring a seamless employee experience. You will collaborate with cross-functional teams to optimize processes, maintain a safe and welcoming work environment, and support company culture.

To drive success in this role, you will have strong organizational skills, excellent interpersonal skills, basic knowledge on operating AV systems and other applications required, and be proactive, collaborative, and a team player.

What will your day look like? You will...

• Build and maintain relationships with your stakeholders
• Manage workplace day-to-day operations and services
• Manage vendors and build relationships
• Manage workplace operations budget for your location

From managing day-to-day facility operations to ensuring other initiatives are in place, your work will shape how our offices feel and function. Whether it’s streamlining processes, supporting workplace safety, ensuring compliance or championing a seamless workplace experience, your impact will be felt in our hubs. Regular collaboration with other team members and Leadership Team in the office/hubs will be key in ensuring our work environments are safe, compliant, and conducive to productivity, reflecting our culture and commitment to excellence.

To help us level up, you'll ideally have:

• Proven experience in office management, facilities management, or other related workplace operations roles for at least 4 years
• Registered as a Notary Public
• Experience managing multiple priorities and delivering work quickly and to a high standard
• Adaptability and the ability to think quickly to reach a solution (things don’t always go to plan)
• Experience working with people from different cultures with excellent communication skills and a collaborative mindset
• Detail-oriented, flexible and able to think outside the box
• Knowledge of health, safety, and security protocols within the workplace
• Ability to negotiate with vendors and manage budgets effectively

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?

• Flexible Work Environment - we are outcome-focused and understand that for our people to perform at their best flexibility is critical.

• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enable us to all become philanthropists through our peer recognition and rewards system.

• Social Initiatives - pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

This position is a 6 month fixed term contract. You will be expected to attend the office at 11 West 42nd Street 5 days a week.

Compensation range: $75,000 - $90,000 pro-rated.

* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.