Office Manager - Dr. Han Jo Kim

hss; New York (NY); On-site; USD 50,000 - 76,000; Full time

Job summary

HSS in New York is seeking a Regular Full time role in a physician office setting. The base pay range is $35.99 - $54.95, with eligibility for additional benefits based on the role.

Education: Associates degree required; Bachelor's degree preferred. Experience: 5+ years in a physician office or similar service environment. Strong computer skills with EMR/EPIC software are highly desirable and may be required for the position.

Qualifications

• Associates degree required.
• 5+ years physician office experience may be considered in lieu of Associates degree.
• Experience in physician office or like service focused environment is required.
• Strong computer skills with EMR/EPIC software are highly desirable.

Skills

Communication skills

Team collaboration

Detail oriented

Flexible

Education

Associates degree

Bachelor's degree

Tools

Epic

EMR

Job description

How you move is why we're here.

Now more than ever.

Get back to what you need and love to do.

The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

If this describes you then let's talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what you do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Compensation Range

The base pay scale for this position is $35.99 - $54.95. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Job Qualifications

Education - Required

Associates degree required

• 5 plus years physician office experience may be considered in lieu of Associates degree.

Education - Preferred

Bachelors

Experience - Required

Previous experience in physician office or like service focused environment is required.

Experience - Preferred

Detail oriented with ability to follow directions and identify issues to be escalated and followed-through. Strong computer skills including familiarity with EMR or other related software programs. Ability to work in a flexible and fast-paced environment. Ability to contribute and work collaboratively as part of a team. Experience with Epic preferred; knowledge of healthcare and health insurance as well as familiarity with medical terminology, highly desirable.

Working Conditions

Physical Working Conditions

Sitting in a comfortable position with frequent opportunity to move about Sitting in a comfortable position with frequent opportunity to move about the department and traverse the hospital campus. Examples: executive, management, administrative and secretarial positions.

Environment Working Conditions

Comfortable indoor area Located in a comfortable indoor area. Examples: executive, management and secretarial positions.

Hazards

Tasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials and Category 1 tasks are not a condition of employment.

Behavioral & Leadership Competencies: Front Line Manager

Performance Mindset : Demonstrates critical thinking while supporting the team to solve day-to-day challenges impacting their work. Is adaptable and flexible when facing challenges and opportunities. Actively engages in recommending process improvements, and encourages team members to do the same. Sets clear expectations and holds team accountable. Doesn't avoid difficult conversations.

Communication : Communicates in a clear and organized manner that achieves desired results. Speaks and writes professionally and respectfully. Listens actively and empathetically. Cascades information accurately and appropriately.

Collaboration : B uilds trusted relationships with colleagues that enable desired work outcomes. Works collaboratively to resolve issues or conflicts and escalates when appropriate . Invites feedback and provides effective feedback to others. Is open to others' ideas and points of view.

Empowerment : Identifies opportunities and needs and takes on new responsibilities. Speaks up and shares ideas, creating an environment that encourages the team to do the same. Delegates work effectively, trusting others versus doing the work for others.

Engagemen t: Cares about the mission of HSS. Actively participates in meetings and interactions with colleagues and/or patients. Demonstrates a desire to learn and grow. Models behaviors expected of team members. Actively supports their teams to strike a balance between engagement and well-being.

Adherence to HSS Policies : Respects and holds self and/or others accountable to following HSS Policies and Code of Conduct. (Examples: Time and Attendance, Professionalism, Safety, Privacy, and a commitment to providing or supporting service excellence to patients.)

Position Competencies

Patient Service & Communication : Answers phones and greets patients courteously, clearly, and efficiently . Demonstrates empathy, profes