Office Manager - Custodial

Aramark; Bridgewater (MA); On-site; USD 54,000 - 66,000; Full time

Job summary

Aramark is hiring an Office Manager to oversee day-to-day administrative operations of a K-12 custodial services contract, acting as the primary liaison between custodial management, school administrators, district stakeholders, employees, vendors, and corporate departments.

You will ensure efficient office operations, maintain personnel and compliance documentation, support payroll and billing functions, and contribute to the overall success of custodial services across multiple school

Qualifications

• 3+ years in administrative, office management, or operations support.
• Experience in facility management, custodial services, or education preferred.
• Payroll, scheduling, and personnel administration experience preferred.
• Proficient with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Strong organizational, multitasking, and confidentiality skills.

Responsibilities

• Oversee daily office activities to support custodial operations.
• Maintain records, reports, and documentation per requirements.
• Coordinate correspondence and inquiries from school personnel.
• Prepare reports, agendas, presentations, and updates.
• Assist with onboarding, payroll, scheduling, and timekeeping.
• Support budget tracking and monthly financial reporting.
• Serve as a point of contact for administrators, staff, and vendors.
• Ensure safety, confidentiality of information, and compliance.

Skills

Administrative experience

Multitasking

Communication skills

Confidentiality

Customer service

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

HRIS systems

Job description

Compensation Data

COMPENSATION: The salary range for this position is $60,000.00 to $60,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Description

The Office Manager is responsible for overseeing the day-to-day administrative operations of a K-12 custodial services contract. This position serves as the primary administrative liaison between the custodial management team, school administrators, district stakeholders, employees, vendors, and corporate departments. The Office Manager ensures efficient office operations, maintains personnel and compliance documentation, supports payroll and billing functions, and contributes to the overall success of custodial services throughout the school district.

Job Responsibilities

• Administrative Operations
  • Manage daily office activities to support custodial operations across multiple school locations.
  • Maintain accurate records, reports, files, and documentation in accordance with company and district requirements.
  • Coordinate correspondence, phone communications, and inquiries from school personnel and district representatives.
  • Prepare and distribute reports, meeting agendas, presentations, and operational updates.
  • Track service requests, work orders, customer concerns, and follow-up actions.
• Employee Administration
  • Assist with onboarding, orientation, and employee documentation.
  • Maintain personnel files and ensure required certifications, training records, and compliance documents are up to date.
  • Support scheduling, attendance tracking, and timekeeping processes.
  • Coordinate employee recognition programs, communications, and engagement initiatives.
  • Assist management with recruiting activities, interviewing logistics, and new hire processing.
• Payroll and Financial Support
  • Review and submit employee time records for payroll processing.
  • Monitor labor tracking, overtime reporting, and attendance documentation.
  • Process invoices, purchase orders, and vendor paperwork.
  • Assist with budget tracking and monthly financial reporting.
  • Maintain inventory records and support ordering of custodial supplies and office materials.
• Customer Service & Client Relations
  • Serve as a professional point of contact for school administrators, faculty, staff, parents, and district representatives.
  • Support customer satisfaction initiatives and timely resolution of operational issues.
  • Coordinate meetings, inspections, audits, and special project activities.
  • Assist in preparing documentation for client reviews and performance meetings.
• Compliance & Safety
  • Maintain records related to safety training, inspections, OSHA requirements, and company compliance programs.
  • Ensure confidentiality of employee, student, and district information.
  • Support internal and external audits by maintaining organized documentation.
  • Monitor required licenses, certifications, and compliance deadlines.
• Operational Support
  • Assist custodial leadership in coordinating staffing and coverage plans.
  • Track equipment maintenance schedules and service records.
  • Compile operational metrics and key performance indicators (KPIs).
  • Support emergency response communications and special event preparations.
  • Assist with summer cleaning schedules, school openings, and district-wide initiatives.

Qualifications

• 3+ years of administrative, office management, or operations support experience.
• Experience supporting facility management, custodial services, education, healthcare, or service-related operations preferred.
• Payroll, scheduling, and personnel administration experience strongly preferred.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.Ability to maintain confidentiality and professionalism.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Experience with workforce management, payroll, or HRIS systems preferred.
• Strong customer service orientation and problem-solving skills.
• Ability to prioritize work in a fast-paced environment.

About Aramark

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.