Office Manager

Groundworks; West Palm Beach (FL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Employee ownership program

Two weeks PTO

6 paid holidays

Company cell phone

Job summary

Groundworks is seeking an Office Manager to lead daily branch operations, including administrative tasks, scheduling, and coordination with accounting and HR. This role emphasizes accountability, employee development, and customer service excellence within a fast-growing foundation repair and water management firm.

The Office Manager will supervise staff, drive efficiency, and support branch health, with on-site responsibilities and a strong emphasis on on-time attendance and internal

Qualifications

• 2-4 years of work experience in management with direct customer service.
• Construction or home services experience is a plus.
• Technical degree preferred but not required.

Responsibilities

• Serves as customer advocate and ensures each branch department is connected with customers.
• Supports operation with job costing, scheduling and permitting.
• Coordinates with Accounting and HR for onboarding, pay and timekeeping.
• Manages office administrative staff.
• Reports and tracks progress to Operational Leaders for branch needs.
• Maintains customer service through issue resolution.
• Regular and reliable attendance is required.
• All other duties as assigned.

Skills

Management

Customer service

Education

Technical degree

Job description

Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we’re looking for leaders who want more than a title—they want ownership, influence, and the opportunity to build something that lasts.

As a leader at Groundworks, you’ll take responsibility for people, performance, and results while being supported by the strength of an award-winning organization. We empower our leaders with the tools, training, and autonomy to run their business effectively— and through our employee ownership program, your impact is tied to shared, long‑term success. If you’re motivated by accountability, development, and leading high‑performing teams, Groundworks offers a platform to grow your career and your influence.

The Office Manager is the backbone and a key player to daily branch operations. The Office Manager leads all administrative functions in compliance with all local, state and company standards and supports the businesses development and customer service functions.

Duties and Responsibilities

Serves as customer advocate and ensures that each branch department is fully engaged and connected with our customers

Supports the operation with job costing, scheduling and permitting

Communicates and works closely with Accounting and Human Resources departments to manage administrative tasks related to employees such as onboarding, pay, and timekeeping

Manages various office administrative staff

Reports, tracks, and monitors progress and improvements routinely to Operational Leaders as it relates to overall branch needs and health

Helps maintain customer service through resolution

It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.

All other duties as assigned

Qualifications

Technical degree preferred but not required

2-4 years of work experience in management with direct customer service

Construction or home services experience is a plus

Working Conditions

Full-time

Onsite

Ability to sit for extended periods, use fine motor skills for tasks like typing and document handling, good vision for reading and reviewing documents, and clear communication abilities for in-person and phone interactions with employees.

Minimal physical exertion beyond basic mobility around the office environment, or travel to different locations by car or through airports and flights.

What We Offer:

Competitive base pay + position specific bonus and/or commission program

Best-in-class Branch Manager in Training Program to help you start strong

Continued support through professional development & annual Summits

Company cell phone, vehicle and fuel card (eligibility based on position)

Performance opens doors to elite recognition, trips & events

Annual Tribe Appreciation Tour, holiday & volunteer events

Upward mobility - we promote from within 80% of the time

When you win, you own it—our Employee Ownership Program lets you share the upside.

Tuition Reimbursement Program - we invest in your development!

Work-life balance - 2 weeks PTO and 6 paid holidays

US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave

Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance6598 North Military TrailWest Palm Beach, FL 33407

Groundworks

Building the Nation's Confidence, One Foundation at a Time.

Groundworks is a national leader in foundation repair and waterproofing, committed to delivering exceptional service and innovative solutions for homes and businesses across the U.S.

Construction

Company size 5,001–10,000 employees

Company type Privately held Founded 2016

Total funding 0 Private Equity

Momentum

Team growth

Momentum

Team growth

29% in 12 mo

1,567 employees on LinkedIn

Oct 22 May 26

Employee experience

What it’s like inside

2.9

479 reviews

37% would recommend

Culture & values

Culture & values 2.8

Work-life balance

Work-life balance 2.6

Career opportunities

Career opportunities 3.0

Compensation & benefits 3.0

Capital

Funding history

Private Equity - Kohlberg Kravis Roberts & Co.

Feb 2023

Footprint

Where they work

1741 Corporate Landing Pkwy, Virginia Beach , VA 23454, US 1600 Providence Hwy, Walpole, Massachusetts 02081, US 77 Riverway Rd, Belgrade, Montana 59714, US 3819 N Susquehanna Trail, Shamokin Dam, Pennsylvania 17876, US 6035 Galley Rd, Colorado Springs, Colorado 80915, US 1945 W Walnut Hill Ln, Irving, Texas 75038, US 4686 Ivy St, Denver, Colorado 80216, US 2333 Courage Dr, STE C, Fairfield, California 94533, US 205 Green Dr, Avilla, Indiana 46710, US 2575 Highway 6 and 50, Unit A, Grand Junction, Colorado 81501, US 6422 Calle Lozano Dr, Houston, Texas 77041, US 70 Zachary Rd, Manchester, New Hampshire 03109, US 101 Powdered Metal Dr, North Haven, Connecticut 06473, US 2624 Hamilton Blvd, South Plainfield, New Jersey 07080, US 1800 Freedom Market Place, Edmond, Oklahoma 73034, US 13831 Chalco Valley Pkwy, Omaha, Nebraska 68138, US 106 Park Dr, Montgomeryville, Pennsylvania 19454, US 1850 S Parco Ave, Ontario, California 91761, US 16332 S Bringhurst Dr, Bluffdale, Utah 84065, US 18630 Goll St, San Antonio, Texas 78266, US 1161 N Fair Oaks Ave, Sunnyvale, California 94089, US 18931 59th Ave NE, Suite 5, Arlington, Washington 98223, US 18915 16th Ave S, SeaTac, Washington 98188, US 11160 S 225th East Ave, Broken Arrow, Oklahoma 74014, US 2940 S Minneapolis Ave, Wichita, Kansas 67216, US