Office Manager

Smurfit Westrock; Louisville (KY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive training

Competitive salary

Global packaging company culture

Sustainability & Inclusion culture

Job summary

Smurfit Westrock is seeking an Office Manager to join the plant leadership team in Louisville, KY. You will supervise clerical staff, manage accounting and HR processes, and ensure accurate financial reporting while maintaining compliance with corporate policies.

The role requires 5+ years of office/accounting experience, supervisory skills, and a background in manufacturing environments. Onboarding duties, payroll setup, and staff development are key components.

Qualifications

• Requires strong accounting and payroll knowledge.
• 5+ years of office and accounting/booking experience.
• 3-5 years of supervisory experience.
• AA/BS in Business Administration, Finance, or Accounting preferred.

Responsibilities

• Oversee accounting, record keeping, and reporting.
• Onboard hourly and salaried employees and coordinate payroll setup.
• Maintain employee and financial files and ensure SOX compliance.
• Supervise direct reports and provide coaching.
• Assist with customer service, mail processing, and HR-related tasks.
• Prepare routine reports and month-end close assistance.

Skills

Communication skills

Customer service

Organization

Attention to detail

Multitasking

Policy communication

Education

High school diploma or equivalent

AA/BS in Business Administration, Finance, or Accounting

Manufacturing experience (preferred)

Tools

JD Edwards

AS400

Job description

The opportunity:

As a member of the plant leadership team, the Office Manager works directly for the General Manager, with a functional relationship with the Senior Accountant. Works independently and executes independent judgment to provide the right outcome for the facility. The Office Manager onboards hourly and salaried employees, oversees accounting, controlling, and office administration measures, and implements human resources policies and procedures with the support of the Human Resources Leader for the group.

How you will impact Smurfit Westrock:

Safety:

• As a member of the Plant leadership team, work to ensure a culture of safety and respect.
• Engage cross-functionally to ensure compliance - may be part of training, record-keeping, audits, and communicating safety metrics.

Accounting & Record Keeping:

• Work closely with the Senior Accountant to ensure financial data is accurate and timely, including activities such as journal entries, budget preparation, and financial reporting.
• Maintain all employee and financial files, according to Smurfit Westrock regulations. Maintain standards of documentation, record-keeping, and reporting as prescribed by corporate and division policies.
• Reconcile accounts payable and accounts receivable to ensure correct amounts have been received and remitted for all material.
• Responsible for the preparation and distribution of routine and standardized reports and correspondence.
• Assist in month-end closing, which includes journal entries, P&L review, and balance sheet reconciliation.
• Ensure appropriate sign-off and review procedures to be SOX compliant.
• Supervise and mentor direct reports by providing ongoing coaching and feedback to enhance independent critical thinking, and execution of scheduling, reporting, and customer service duties.
• Assist with customer service, mail processing and distribution, scale, payroll data entry, filing, and record-keeping.
• Perform annual performance reviews for direct reports leveraging historical performance data and documentation to support feedback.
• Responsible for the preparation and distribution of routine and standardized reports and correspondence.

Workforce planning & support:

• Works in conjunction with the Sr HRBP and General Manager to coordinates Human Resources matters for all employees within the facility and provide necessary information to support and resolve issues.
• Lead the onboarding process for hourly and salaried employees, including processing background checks, verifying IDs and work eligibility, performing system and payroll setup, and organizing orientation.
• Supports hourly recordkeeping systems such as PeopleSoft and Workforce.
• Supports Corporate initiatives and the GM to ensure strong communication and site involvement. Includes such things as employee surveys, recognition activities, open enrollment presentations, safety training, and event planning. Maintains communication tools (bulletin boards, Marlin, etc.)
• Work closely with corporate or local vendors for placement plant hourly employees or contingent workforce needs.

What you need to succeed:

Knowledge, Skills, and Abilities:

• Ability to coordinate, oversee and monitor the work of clerical and administrative employees; good oral communication and customer service skills; ability to communicate effectively and demonstrate courtesy and tact when interacting with other employees and customers; good organization skills; attention to detail and accuracy; ability to work on multiple administrative tasks; ability to effectively communicate department policies and procedures.

Education and/or Experience:

• Required: High school graduation or equivalent with a minimum of 5 years prior office and accounting/booking experience
• Required: 3-5 years of supervisory experience managing others
• Preferred: AA or BS in Business Administration, Finance, or Accounting
• Preferred: 1+ years of manufacturing and production experience

Technical Skills :

• Preferred: Accounting software tool (e.g JD Edwards)
• Preferred: Experience with inventory/data entry system (e.g AS400)

Work in an office within the plant environment, frequent standing, walking, sitting, occasional heights, outdoor and indoor conditions, exposure to machinery conditions of over 100 degrees Fahrenheit.

What we offer:

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Smurfit Westrock is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.