Office Manager

Premier Dentist Partners; Legendary Hills (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

401k

Vision Insurance

Life/AD&D insurance

Job summary

Premier Dentist Partners in Indiana is seeking a Dental Office Manager to lead administrative and operational functions of the dental practice. You will supervise staff, manage finances, and collaborate with dentists to drive growth and patient satisfaction.

The role requires strong leadership, budgeting experience, HIPAA/OSHA familiarity, and excellent communication. You will oversee scheduling, billing, vendor relations, and performance evaluations to ensure efficient, compliant operations.

Qualifications

• Bachelor's degree in business administration, healthcare management, or related field preferred.
• Proven experience in dental office management preferred.
• Strong leadership and managerial skills with the ability to inspire and lead a diverse team.
• Solid understanding of financial management, budgeting, and revenue cycle management in healthcare.
• Familiarity with HIPAA, OSHA, and other compliance standards.

Responsibilities

• Supervise and lead the dental office staff, including hygienists, assistants, and support personnel.
• Oversee budgeting, billing, and financial reporting for the practice.
• Monitor key financial metrics and optimize profitability.
• Ensure accurate billing and coding procedures.
• Manage insurance verification and claims processing; address billing inquiries.
• Handle HR functions including hiring, onboarding, and evaluations.
• Coordinate patient scheduling and maintain patient flow.
• Maintain patient records and ensure HIPAA compliance.
• Collaborate with dentists to develop strategic plans for growth.
• Identify operational improvements to enhance patient care.

Skills

Leadership

Staff management

Financial oversight

Communication

Problem solving

Team collaboration

Adaptability

Education

Bachelor's degree in business administration or healthcare management

Tools

Dental practice management software

Office software

Job description

Overview

As a Dental Office Manager, you will assume a leadership role in overseeing the administrative and operational aspects of the dental practice. Your responsibilities will encompass staff management, financial oversight, and strategic planning to ensure the efficient and effective functioning of the dental office.

Responsibilities

• Supervise and lead the dental office staff, including dental hygienists, dental assistants, business assistants, and other support personnel.
• Foster a positive and collaborative work environment, promoting teamwork and professional growth.
• Oversee the financial aspects of the dental practice, including budgeting, billing, and financial reporting.
• Monitor and analyze key financial metrics, working to optimize practice profitability.
• Ensure accurate billing and coding procedures.
• Manage insurance verification, processing claims, and addressing billing inquiries.
• Handle human resources functions, including hiring, onboarding, and performance evaluations.
• Address staff-related issues and promote employee engagement and satisfaction.
• Coordinate patient scheduling and appointment management to optimize patient flow.
• Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer service.
• Ensure compliance with relevant regulations, including HIPAA, OSHA, and other dental industry standards.
• Stay informed about changes in regulations and implement necessary adjustments.
• Coordinate maintenance and repairs for dental equipment and the physical office space.
• Manage relationships with vendors and suppliers.
• Collaborate with the dentist(s) to develop and implement strategic plans for practice growth.
• Identify opportunities for improvement in operational efficiency and patient care.
• Maintain accurate and up-to-date patient records and practice documentation.
• Ensure the secure and confidential handling of patient information.
• Stay abreast of industry trends, advancements, and best practices.
• Provide ongoing training and professional development opportunities for staff.

Qualifications

• Bachelor's degree in business administration, healthcare management, or a related field is preferred.
• Proven experience in dental office management is preferred.
• Strong leadership and managerial skills with the ability to inspire and lead a diverse team.
• Effective problem-solving and decision-making abilities.
• Solid understanding of financial management, budgeting, and revenue cycle management in a healthcare setting.
• Excellent communication skills, both verbal and written.
• Ability to communicate effectively with staff, patients, and external partners.
• Familiarity with healthcare regulations, including HIPAA, OSHA, and other compliance standards.
• Proficiency in office software and dental practice management software.
• Dedication to providing excellent customer service and enhancing the patient experience.
• Ability to adapt to a dynamic and fast-paced work environment.
• Collaborative mindset with the ability to work as part of a dental team.

Benefits

• Paid time off
• Paid Holidays
• Medical insurance
• FSA and HAS
• Vision Insurance
• 401k
• Voluntary Life/AD&D insurance
• Short term disability
• Long term disability
• Accident Insurance
• Critical Illness
• Dependent care FSA
• Commuter Benefits
• Employee Assistance program
• Perks and discounts through ADP & Benefits hub
• Pet insurance