Office Manager

SULLIVAN MIDDLE; Holyoke (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Office Manager at Holyoke Public Schools (SULLIVAN MIDDLE) in Holyoke, MA plays a central role in ensuring a well-run, efficient, and responsive school. The Office Manager functions as the primary contact for students, families, staff, vendors, and visitors.

Essential tasks include maintaining administrative systems, payroll, attendance, and records, while supporting leadership, staff meetings, and district events. Strong organization and bilingual communication are required.

Qualifications

• High school diploma or equivalent.
• Bilingual in English and Spanish strongly preferred.
• Desire to work with educationally underserved student populations.
• Ability to adapt quickly to change and stay calm under pressure.
• Strong organizational and planning skills.
• Excellent time management and multitasking abilities.
• Excellent interpersonal and communication skills.

Responsibilities

• Assist leadership in staff recruiting, selection, orientation, and onboarding.
• Manage student, personnel, and school information (records, forms, databases, contact info).
• Support staff meetings, orientation, district events, and staff training.
• Maintain school calendar of events.
• Design and implement office policies and procedures; measure results against standards.
• Organize office operations; payroll; filing systems; requisitions; clerical duties.
• Manage attendance, student discipline tracking, payroll, and supply systems.
• Plan logistics for school events and activities; oversee distribution of report cards.
• Greet and assist visitors; manage phones and school announcements; ensure strong family/community outreach.

Skills

Strong organizational

Excellent communication

Time management

Multitasking

Interpersonal skills

Bilingual English/Spanish (preferred)

Adaptability

Education

High school diploma or equivalent

Job description

Office Manager

Holyoke Public Schools SULLIVAN MIDDLE - Holyoke, Massachusetts Open in Google Maps

Job Details

Job ID: 5917131

Application Deadline: Sep 30, 2026 11:59 PM (Eastern Standard Time)

Posted: Sep 08, 2026 4:00 AM (UTC)

Starting Date: Immediately

Job Description

DISTRICT OVERVIEW

Holyoke Public Schools is a PreK-12 public school district serving nearly 4,800 students, of whom 80 percent are Latino/Latina, in 11 schools. We employ nearly 1,300 people who together educate and support a richly diverse community of learners. We are committed to recruiting and retaining top-quality educators who believe all children can and will learn and who strive daily to make school a joyful place of discovery, support, and belonging.

Holyoke Public Schools’ strategic plan , “Moving Forward Together,” builds on the strengths of our past while serving as a call to action to accelerate student learning by thinking differently about how we teach, how we work together, and how we support students’ well‑being.

Many successes contributed to Holyoke’s return to local governance after 10 years in state receivership. These include:

• The highest graduation rate on record of 77.1 percent, an increase of more than 15-points over 10 years
• Meaningful, applied learning opportunities for high school students, including theme-based academies, career vocational technical education programming, work-based learning, and advanced coursework
• A comprehensive approach to early literacy that includes strong core instruction and one‑on‑one tutoring, contributing to more students reading at grade level
• A thriving dual language English/Spanish program, where nearly 900 students are on their path to becoming bilingual, biliterate, and bicultural

• More than one-third of Holyoke teachers identify as people of color, a 19-point increase over 10 years. Many partnership programs support staff to earn licensure or additional certification.

Please visit the Holyoke Public Schools website to learn more about us , our recent accomplishments , and our commitment to equity .

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PERSPECTIVA GENERAL DEL DISTRITO

Las Escuelas Públicas de Holyoke son un distrito escolar público que cuenta con 11 escuelas de prekínder a 12.° grado y acoge a casi 4 800 estudiantes, de los cuales el 80 % se identifica como latino o latina. Empleamos a casi 1 300 personas que, en conjunto, educan y apoyan a una comunidad de estudiantes altamente diversa. Estamos comprometidos a contratar y retener educadores de alta calidad que crean firmemente que todos los niños pueden aprender y aprenderán, y que se esfuerzan diariamente por hacer de la escuela un lugar alegre de descubrimiento, apoyo y pertenencia.

El plan estratégico de las Escuelas Públicas de Holyoke , “Avanzando Juntos”, se basa en nuestras fortalezas previas y, al mismo tiempo, sirve como un llamado a la acción para acelerar el aprendizaje estudiantil a través de una nueva perspectiva sobre cómo enseñamos, cómo trabajamos en colaboración y cómo apoyamos el bienestar de los estudiantes.

Existen numerosos logros que permitieron a Holyoke recuperar el control local después de 10 años de administración judicial. Entre estos logros se encuentran:

• La tasa de graduación más alta registrada, del 77.1 %, lo que representa un aumento de más de 15 puntos porcentuales en 10 años
• Oportunidades significativas de aprendizaje práctico para estudiantes de secundaria, que incluyen academias temáticas, programas de educación técnica y vocacional, aprendizaje basado en el trabajo y cursos avanzados
• Un enfoque integral de la alfabetización temprana que combina una sólida instrucción básica con tutorías individuales, lo cual ha contribuido a que más estudiantes lean a nivel de grado
• Un próspero programa bilingüe de inglés/español, en el que casi 900 estudiantes avanzan hacia el bilingüismo, la biliteracidad , y la biculturalidad.

• Más de un tercio de los maestros de Holyoke se identifican como personas de etnicidad diversa, lo que representa un aumento de 19 puntos porcentuales en 10 años. Diversas colaboraciones con programas que han contribuido a que miembros del personal obtengan sus certificaciones o credenciales adicionales.

Visite el sitio web de las Escuelas Públicas de Holyoke para obtener más información sobre nuestra comunidad , nuestros logros recientes y nuestro compromiso con la equidad .

The Office Manager plays a central role in ensuring a well‑run, efficient, and responsive school. In addition to maintaining the school’s administrative systems and routines, the Office Manager functions as the primary contact person for all of the school’s constituents. The Office Manager must be able to communicate effectively with students, teachers, families, community members, vendors, and visitors.

ESSENTIAL FUNCTIONS: Leadership Support:

• Assist leadership in staff recruiting, selection, orientation, and onboarding
• Manage the collection and maintenance of student, personnel, and school information (receiving forms and paperwork, tracking missing forms, managing databases, updating contact information, maintaining records, entering data, etc.)
• Support and participate in staff meetings, staff orientation, school/ district events, and staff training
• Maintain school calendar of events
• Design and implement office policies by establishing standards and procedures, measuring results against standards and making necessary adjustments

Technology, Reporting, and Operations:

• Maintain office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving requisitions; assigning and monitoring clerical functions; and overseeing all other daily activities at the school
• Manage school-wide daily systems (managing student and staff attendance, tracking the student discipline system, payroll, maintenance and supply systems, purchasing systems, etc.)
• Plan and manage logistics and preparations for school events and activities as needed Oversee the production and distribution of school report cards Customer Service and Communication: Serve as the main point of contact in the school reception area Greet and document all visitors Manage phones (answering calls,redirectingcalls, taking messages, placing calls, creating school announcements, etc.)
• Oversee and maintain strong communication with and outreach to families and other community partners

QUALIFICATIONS:

• A desire to work with educationally underserved student populations and their families
• An ability to adapt quickly to change, thrive in a fast-paced environment, and a capacity to remain calm and focused when faced with unexpected challenges
• Attention to detail and problem solving skills
• Strong organizational and planning skills
• Excellent time management skills and ability tomultitaskand prioritize work
• Excellent interpersonal and communication skills
• High school diploma or equivalent
• Bilingual in English and Spanish is strongly preferred

PLEASENOTE: This job description is not intended to be, and should not be construed as, anall inclusivelist of all the responsibilities, skills and working conditions associated with the position.While it is intended to reflect the position activities and requirements, these requirements may change over time. Management reserves the right to modify, add or remove duties and assign other duties as necessary.

Position Type: Full-Time

Job Categories:

Support Staff > Supervisory Aide

Equal Opportunity Employer

Holyoke Public Schools is committed to maintaining a work and learning environment free from discrimination on the basis of a person's race, color, religion, sexual orientation, national Origin, ancestry, age, sex, genetic information, military or veteran status, gender identity or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

Job Requirements

• Citizenship, residency or work visa required