Office Manager

Sci Corp; Harrisburg (Dauphin County); On-site; USD 45,000 - 65,000; Full time

Job summary

Service Corporation International in Harrisburg, PA, seeks an experienced administrative manager to coordinate funeral home, cemetery and related operations, ensuring quality services and adherence to budget. The role blends accounting oversight with HR administration and vendor coordination.

You will supervise accounts payable, collections, cash handling, reporting, and daily office activities while supporting location management and ensuring policy compliance.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years in bookkeeping, general office, clerical accounting, and accounts payable.
• Strong computer skills including MS Office, email and internet.

Responsibilities

• Oversees accounts payable invoices and cash deposits.
• Manages collections of all accounts receivable.
• Maintains petty cash and reconciles ledger.
• Processes payroll procedures and HR paperwork.
• Coordinates daily office operations with management.

Skills

Bookkeeping

Accounts Payable

MS Office

Communication

Confidentiality

Multi-tasking

Education

High school diploma

Tools

MS Office Suite

Email

Internet

Job description

Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.

JOB RESPONSIBILITIES

Accounting Function Oversight

Collections of all accounts receivable

Verifications and payments of all accounts payable invoices

Controls of receipt and deposit of cash payments received

Maintains petty cash account and disburses the same in accordance with company policies and procedures

Reconciliations of all accounts

Cash advance checks

Same Day Check requests

Tracks Capital Expenditure Authorizations (CEAs)

Operational Activities

Orders supplies for the office and completes inventory counts

Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets

Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments

Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation

Schedules incoming orders and drivers for the ambulate service

Completes various funeral/cemetery reports and files accurately

Supports Sales as necessary requiring an understanding of JD Powers

Assures compliance with all Company policies and procedures to include

Assists in preparing and/or overseeing all funeral/cemetery-related forms

Reviews time cards and administers corporate payroll policies and procedures

Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9’s, etc.).

Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators

Maintains vehicle records/licenses

Updates General Price Lists (GPLs)

Manages all Alarm Systems (codes, working order, etc.)

Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed

Coordinates daily activities with business unit as well as other departments

Trains associates in the proper administration of policies and procedures

Services customers by interacting with families in a professional and compassionate manner

Maintains and updates customer records

Updates company website with current obituaries and ensures obituaries are placed in newspapers

Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations

Behaves in a supportive way to enrich the work environment

Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance

Performs other duties as assigned

MINIMUM REQUIREMENTS

Education

• High school diploma, GED or completion of a diploma-training program at a college or technical school

Experience

• Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required

Knowledge, Skills and Abilities

Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required

Excellent communication skills both orally and in writing

High level of compassion, integrity, and confidentiality

Ability to multi task and set priorities

Detail oriented

Must be flexible and able to function in a face-paced environment

WORK CONDITIONS

• Professional Dress is required when in contact with families.

Work Postures

Sitting continuously for many hours per day, up to 6 hours per day

Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond “standard” hours as the need arises

Service Corporation International is North America’s leading provider of death care services, operating numerous funeral homes and cemeteries under the Dignity Memorial brand.

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