Office Manager

The US Oncology Network; Bastrop (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Texas Oncology in Bastrop, Kyle and San Marcos is seeking an Office Manager to lead non-clinical operations across multiple locations, ensuring efficient front and back office processes. This role supports billing, scheduling, HR, and compliance, with reporting to administration.

The position requires a high school diploma and a minimum of seven years in medical office management, with a strong focus on detail, regulatory adherence, and staff supervision in a multi-site clinic environment.

Qualifications

• Minimum 7 years of medical office management experience.

Responsibilities

• Oversees daily business office operations including patient billing, collections, reimbursement and computer operations.
• Manages daily front office activities including scheduling, reception and insurance verification.
• Implements reimbursement policies and procedures to maximize reimbursement and ensure compliance with laws.
• Directs preparation of monthly reimbursement and financial reports for the business office.
• Coordinates office procedures between front office, business office and clinic for smooth information flow.
• Implements systems to support office activities based on business need.
• Ensures adherence to HR policy; recruits, hires and trains all staff; recommends merit increases and disciplinary actions.
• Provides coverage for business and front office functions; oversees procurement and storage of office supplies and equipment.
• Works with vendors; maintains storage of medical records and office files; plans and allocates space and resources.
• Ensures compliance with company policies and applicable laws and regulations; supervises non-clinical staff.

Skills

Medical office management

Education

High school diploma

Job description

Overview

Texas Oncology is looking for an Office Manager to join our team! This position will support the Bastrop, Kyle and San Marcos locations.
Working Schedule: Monday through Friday from 8:00am to 5:00pm.
Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

Why work for us?

Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.

What does the Office Manager do?

Under general supervision, oversees operational activities at a practice location including business and front office functions. Responsible for office procedures, facilities management, equipment maintenance, and daily supervision of non-clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

The essential duties and responsibilities:

• Oversees the daily activities of the business office including patient billing, collections, reimbursement and computer operations.
• Oversees daily activities of the front office including scheduling, reception and insurance authorization/verification.
• Implements reimbursement policies and procedures and assists with policy development as appropriate. Ensures all business office activities are conducted to maximize reimbursement and efficiency in accordance with all federal, state and local laws and regulations.
• Directs the preparation of monthly reimbursement and financial reports for the business office.
• Coordinates office procedures between the front office, business office and clinic to ensure smooth information flow and communication.
• Implements systems (both manual and computerized) to support office activities based upon business need.
• Ensures adherence to company Human Resources policy. Recruits hires and trains all business, front office and support staff. Recommends merit increases, promotions and disciplinary actions.
• Provides assistance and coverage for business and front office functions as needed. Oversees daily administrative and office management activities including procurement and storage of office supplies, facilities management, office machines and equipment maintenance.
• Works with vendors and suppliers as needed. Maintains storage of all medical records and office files. Plans and allocates office space and resources.
• Ensures compliance to company structure, mission statement and policies and procedures, as well as all applicable federal, state and local laws and regulations directing the oversight of medical office procedures. Directly supervises all non- clinical office staff including business office, front office and administrative support personnel.

Qualifications

• High school diploma or equivalent required.
• Minimum 7 years of medical office management experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including manual and finger dexterity and eye-hand coordination. Requires standing/sitting for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with staff, patients and the public.