Office Director - 2025919

World Relief; Spokane (WA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Benefits package

Job summary

World Relief seeks an Office Director to lead the Spokane offices, providing strategic direction, program oversight, and financial stewardship. You will supervise teams, build partnerships with community organizations, and ensure alignment with World Relief’s mission.

The role emphasizes staff development, grant management, and program delivery for refugee and immigrant services. We value faith alignment and strong communication as you represent World Relief locally.

Qualifications

• 6+ years of progressive management experience including management of budgets
• Experience with federal and state grant funding streams
• Ability to supervise staff and manage multiple demands in a fast-paced environment
• Strong public speaking and outreach skills
• Commitment to World Relief's mission, values and faith alignment
• Bachelor’s degree; Master’s or advanced degree strongly preferred

Responsibilities

• Provide strategic leadership and oversight of multiple teams in two offices
• Oversee staff supervision, performance management, and HRIS updates
• Develop and monitor program budgets and grant funding
• Foster partnerships with local churches, partners and donors
• Ensure compliance, safeguarding, and dignified client service
• Lead planning, fundraising, outreach strategies
• Coordinate with national and local staff in US Programs
• Represent World Relief in the local community

Skills

Leadership

Staff supervision

Budget management

Grant management

Public speaking

Cross-cultural experience

Interpersonal communication

Strategic planning

Fundraising

Education

Bachelor’s degree

Master’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Publisher

Microsoft PowerPoint

Job description

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war‑torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY

The Office Director is the principal representative of World Relief in the local community. This position provides strategic leadership and oversight of multiple teams in two offices. The Office Director is responsible for overall management, technical development, implementation, personnel, budget and financial oversight of all programs as well as building partnerships with multiple stakeholders and funders. Responsibilities include staff supervision, grant and budget management, program implementation, interdepartmental collaboration, coordination of services to foreign nationals, fundraising from private donors and outreach to local communities. Within a matrix management context that includes national and local staff, the Office Director ensures alignment with World Relief’s core mission and values.

Missional and Organizational Leadership

The Office Director is the senior leader of the local World Relief office, as well as a key leader alongside other directors within the US Programs division of World Relief. The Office Director is responsible to:

• This role is responsible for supervising others and includes responsibilities consistent with supervising employees, including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi‑weekly check‑ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values, including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief
• Embody the mission, vision, and values of World Relief, setting an example for the office staff, volunteers, clients, churches and the community
• Contribute to the development of World Relief projects through participation in national and divisional meetings and other dialogues
• Ensure that the culture of the local field office is defined by respect for clients and their families; prioritizing their dignity, participation and safety
• Provide coaching and supervision of direct reports, focusing on leadership development
• Establish a strategic plan and clear, achievable goals, assuring that individual office goals and directions are consistent with the overall direction of US Ministries and World Relief

Organizational Health and Operations

The Office Director is responsible for creating and maintaining a healthy office culture that fosters staff and missional growth. The Director will:

• Foster effective and clear communication within the office and with national colleagues
• Adhere to World Relief policy and procedures
• Create staffing plans to deliver the core functions of the office, demonstrating a commitment to increasing the gender and ethnic diversity of World Relief staff
• Manage federal and state grant funding streams.
• Oversee office fiscal health, ensuring adequate revenue and budget development with stewardship and integrity
• Manage office human resources and legal issues in conjunction with the national office

Program Management

• Establish and develop strategic programmatic initiatives according to the changing needs of resettlement and the refugee and immigrant communities in the area
• Facilitate regular meetings with staff and other program managers to ensure quality, team‑based service provision in partnership with the national program directors
• Focus World Relief programs on helping immigrants move from stability to integration in their new community
• Remain abreast of changes in regulations and funding that affect program operations in the city, county, and state
• Engage technical units or other supports in addressing performance issues in the implementation of core programs
• Foster and maintain a culture of high standards and best practices of program delivery with refugee and immigrant populations
• Support innovation in program development, and integration with church outreach and good neighbor teams
• Participate in organizational collaboration and program communities of practice; seeking to operate programs in a consistent and scalable ways as part of the national network
• Create and maintain avenues for client voices to inform and shape program design and delivery
• Ensure compliance and safeguarding mechanisms are in place and properly utilized so that the dignity and safety of clients is prioritized

Outreach and Fundraising

• Serve as the principal representative of World Relief in the local context which will involve networking, meetings in the community, fundraising, public speaking and other similar activities
• Engage and connect with local churches for funding, partnership, and mobilizing volunteers
• Work collaboratively with World Relief’s home office church outreach efforts, marketing and fundraising teams
• Establish an annual outreach plan for the local office, including setting and reaching goals for local fundraising
• Engage with national campaigns and leverage national initiatives in the local context
• Participate in and champion local advocacy efforts, leveraging influence locally and nationally on behalf of immigrants whom World Relief serves

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Valid drivers license, access to reliable vehicle and ability to pass MVR standards
• Confident public speaker
• Leadership and creative problem‑solving skills
• Ability to manage multiple demands in a fast-paced work environment
• Cross-cultural experience
• Excellent interpersonal and communication skills
• 6+ years of progressive management experience, including management of budgets in excess of $2 million
• Development experience raising >$300,000
• Advanced computer skills (Word, Excel, Publisher, PowerPoint)
• Demonstrated experience managing federal and state grant funding streams and budget management

PREFERRED QUALIFICATIONS:

• Bachelor’s degree required; Master’s or other advanced degree strongly preferred
• Fluency in a second language preferred
• Program design and marketing skills a plus

World Relief offers a competitive benefits package and employee discount program for full-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of the 1964.