Office & Customer Experience Manager

The JOY FM; North Augusta (SC); On-site; USD 42,000 - 58,000; Full time

Job summary

The JOY FM is seeking an exceptional Office Manager for our busy golf car dealership. You will oversee daily office operations, coordinate paperwork for golf car/parts sales, registrations, financing, warranties, and deliver outstanding customer service.

You will update inventory, record videos for social media, support sales and service teams, greet customers, answer phones, maintain records, and keep website current.

Qualifications

• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Proficient with computer; experience with QuickBooks, Microsoft Office, or similar software is helpful but willing to train the right candidate.
• Positive attitude, attention to detail, and a willingness to jump in wherever needed.
• Ability to work independently while also being a team player.
• Our workplace is smoke free/drug free.
• Must be available to work Monday-Friday 8:30am-5pm with reliable transportation.
• Honest and dependable, looking for someone who wants to work and can be counted on to be here everyday.

Responsibilities

• Oversee daily office operations and administrative functions
• Coordinate paperwork for golf car/parts sales, registrations, financing, and warranties
• Answer phones, greet customers, and provide exceptional customer service
• Maintain accurate records and organize dealership documents
• Assist with inventory management or ordering parts/supplies
• Support the sales and service teams with scheduling and administrative tasks
• Update website with current golf car inventory
• Record short videos of golf car inventory and new products to send to our social media consultant

Skills

Organization

Multitasking

Communication

Customer service

Independence

Team player

Tools

QuickBooks

Microsoft Office

Job description

The JOY FM is seeking an exceptional Office Manager for our busy golf car dealership. You will oversee daily office operations, coordinate paperwork for golf car/parts sales, registrations, financing, warranties, and deliver outstanding customer service.

You will update inventory, record videos for social media, support sales and service teams, greet customers, answer phones, maintain records, and keep website current.