Office Coordinator, Staffing Pool-Full Time Days

Mary Washington Healthcare; United States; Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

Mary Washington Healthcare is seeking an Office Coordinator to perform front-d desk and revenue cycle tasks across clinics. The role supports patient intake, scheduling, billing, and records management while traveling between clinic locations as needed.

The OC will greet patients, verify demographics, assist with triage and portal communications, and help maintain accurate records and efficient operations. A one-year medical office experience is preferred, with EMR proficiency and strong

Qualifications

• High School diploma or equivalent required.
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Responsabilités

• Greets and assists patients, families, visitors, and providers in a courteous and professional manner.
• Registers patients; verifies demographic, insurance, authorization, and referral information for billing and claims.
• Manages front-desk operations and reception area communications.
• Answers and routes calls, portal messages, and EHR tasks promptly.
• Schedules appointments, surgeries, and other patient services.
• Collects and posts co-pays and balances; reconciles payments.
• Maintains confidentiality of patient records and data.
• Communicates with physician offices and departments to support care coordination.
• Assists with billing activities as needed.
• Travels between clinic locations as required.

Connaissances

Customer service

Multi-tasking

Effective communication

Formation

High School diploma or equivalent

Outils

Electronic Medical Records (EMR)

Microsoft Office

Description du poste

Start the day excited to make a difference end the day knowing you did. Come join our team.

Job Summary: The Office Coordinator (OC) performs a variety of office coordination, customer service, and revenue cycle functions in the day-to-day operations of the assigned clinic. The OC plays a key role in the practice’s front-end revenue cycle processes and patient experience. As part of the MWMG Staffing Pool, the work location for this position will vary based on clinic needs.

Essential Functions & Responsibilities

• Greets and assists patients, families, visitors, and providers in a courteous and professional manner.
• Registers patients; verifies demographic, insurance, authorization, and referral information to support accurate billing and claims processing.
• Manages patient intake documentation and maintains efficient front-desk operations, including reception area monitoring and communication of scheduling updates.
• Answers, triages, and routes phone calls, voicemail messages, patient portal communications, and EHR tasks in a timely manner.
• Schedules and coordinates appointments, follow-up visits, surgeries, procedures, diagnostic testing, and other patient services.
• Collects and posts co-pays, deductibles, and outstanding balances; reconciles payments and related records.
• Maintains the accuracy, security, and confidentiality of patient records, payments, and databases.
• Communicates effectively with physician offices, patients, and internal departments to support care coordination and claims processing.
• Supports compliance and quality initiatives by collecting and documenting required program data.
• Assists with physician billing activities, charge entry, reconciliation, and insurance authorization processing as needed.
• Travels between clinic locations as needed and performs assigned duties within the CORE when travel is not required.
• Performs other duties as assigned.

Qualifications

• High School diploma or equivalent required.
• Minimum of one year of medical office experience required.
• Electronic Medical Records experience required.
• Multi-specialty office experience preferred.
• Experience with Microsoft Office programs required.
• MWHC will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status (EOE).
• We are also committed to equitable and transparent compensation practices and comply with all applicable pay transparency and pay equity laws.

Required Physical Requirements

• Constant (67-100% of workday) sitting and use of arms and hands; occasional (0-33% of workday) standing, walking, bending, squatting; ability to lift, push, and pull up to 10 lbs.; auditory and visual skills.

Mental Requirements

• Possesses critical thinking and analytical skills.
• Ability to multi-task.
• Ability to communicate effectively and collaborate with a multi-disciplinary team.

Environmental Requirements and Exposure Hazards

• Potential risk of exposure to chemicals.

Compensation Pay Range

$18.97 - $24.66

Working at Mary Washington Healthcare

Working at Mary Washington Healthcare Whether you are a new grad, experienced clinical professional or wanting to begin a career in healthcare, there is no better place than Mary Washington Healthcare.

As a Great Place to Work Certified company we treat our Associates like family – with respect, understanding, and communication.

Safety is our top priority. As a healthcare system, patient and Associate safety is our priority which is why all Associates will are required to take the following vaccines*: Annual flu vaccine *MWHC reserves the right to amend this list at any time. Medical and Religious exemptions may apply,. Will be discussed at interview.

It is the policy of Mary Washington Healthcare to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or Associates.