Office Coordinator - Resurrection Cemetery

Catholiccm

Montebello (CA)

On-site

USD 37,000 - 47,000

Full time

3 days ago
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Benefits offered by this job

Health Insurance (Medical, Dental and
Pension Plan
Vacation & Sick Time
Paid Holidays
403B Plan
Employee Assistance Program (EAP)

Job summary

Resurrection Cemetery is seeking an Office Coordinator II to support the Cemetery Manager and Assistant Manager in daily administration and grounds operations.

You will oversee office workflows, assist patrons with burial arrangements, process contracts and payments, and supervise office staff. Bilingual English/Spanish preferred; knowledge of liturgy planning is a plus.

Qualifications

  • Active member of a Roman Catholic faith community.
  • High School Diploma or equivalent. Coursework in accounting, business administration or social science.
  • Three years of office/professional experience in cemeteries or similar settings.
  • Bilingual English/Spanish preferred.

Responsibilities

  • Handle day-to-day administration and assist Cemetery Manager in absence.
  • Coordinate office and grounds personnel for efficient operations.
  • Counsel patrons on pre-need and at-need burial arrangements.
  • Process contracts, invoices, receipts, permits and other forms.
  • Assist patrons by phone, counter, and in writing; manage cash deposits.

Skills

Office management
Customer service
Bilingual English/Spanish
Communication

Education

High School Diploma or equivalent

Tools

Typewriter
Copier
Computer terminal
Calculator

Job description

#XRA-510

Job Description

Location: Resurrection Cemetery

Status: Non - Exempt, Full Time

POSITION SUMMARY

Office Coordinator II will provide a high level of support to the Cemetery Manager and Assistant Manager. Assisting with the day-to-day operations of the administration of Cemetery and grounds operations.

ESSENTIAL FUNCTIONS

Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.

  • Performs the duties of the Cemetery Manager in the Manager’s absence.
  • Assists in coordinating office and grounds personnel to assure efficient and effective operations.
  • Monitors and analyzes office workflow and makes recommendations to improve efficiency.
  • Investigates and resolves operational problems and complaints or refers to Cemetery Manager as appropriate.
  • Counsels' cemetery patrons making pre-need and at-need burial arrangements.
  • Prepares and processes a variety of documents including contracts, invoices, receipts, permit and other forms.
  • Assists cemetery patrons at the counter, on the telephone and in writing.
  • Receives and counts cash payments and processes for deposit according to established procedures.
  • Understanding of Liturgy Planning.
  • Operates office equipment including typewriter, copier, computer terminal and calculator.
  • Assists the Cemetery Manager in planning, organizing, and directing day-today operations and activities at the cemetery.
  • Trains and provides work direction to office support staff.
  • Provides specialized information concerning cemetery policies and procedures, available product lines, locations, and costs.
  • Performs other related duties as assigned.
Requirements

MINIMUM QUALIFICATIONS

Education and Experience

Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically:

  • Active member of a Roman Catholic faith community.
  • High School Diploma or equivalent. Coursework in accounting, business administration or social science. Experience with public relations or customer service.
  • Three years of office/professional working experience in Cemeteries, or other professional office, desired.
  • Bilingual skills in English/Spanish preferred
Knowledge and Abilities

Knowledge of:

  • Basic accounting principles and practices.
  • General principles of business administration.
  • Record-keeping techniques.
  • Computer operation and standard office equipment.
  • Cemetery grounds and office activities.
  • Interpersonal skills including tact, courtesy, and diplomacy.

Skills in:

  • Providing administrative support to the Cemetery Manager and Assistant Manager.
  • Providing information and assistance to others.
  • Assists in special projects as necessary.
  • Orders and distributes supplies.
  • Public contact.
  • Telephone communications.
  • Delegating tasks.

Ability to:

  • Relate to patrons and families with empathy and compassion.
  • Perform basic math computations effectively and accurately.
  • Communicate effectively in written and oral form.
  • Master cemetery policies and procedures.
  • Advise and assist cemetery patrons in making burial arrangements.
  • Train and provide work direction to office support staff.
  • Develop and maintain effective working relationships.

Physical and Environmental Requirements

  • Occasionally lift up to 20 pounds.
  • Sit for sustained periods of time on a daily basis.
  • Perform tasks requiring intermittent bending stooping, and walking.
  • Sustain frequent movement of the fingers, wrists, hands, and arms.
Our Benefits include:
  • Health Insurance (Medical, Dental and Vision)
  • Employee Assistance Program (EAP)
  • Pension Plan
  • 403B Plan
  • Vacation & Sick Time
  • Paid Holidays
  • *Great Work Perks (Amusement Parks, Car Rentals & Hotel, Restaurant, and Shopping discounts)
  • SIGN ON BONUS
    • 2% bonus, commensurate with level of annual compensation
    • Must be employed for 6 months - in good standing.
    • Full amount paid at 6 months.
    • Excludes temporary employees.
Location(s)
Open Positions

1

Salary Range

$26.87 - $33.59

Employment decisionswill not be made on the basis of race, color, national origin, ancestry,physical disability, mental disability, medical condition, geneticinformation,marital status, sex, age, pregnancy, military or veteranstatus, or political affiliation. However, the archdiocese reserves the rightto make employment decisions based on principles of Catholic moral teaching,religious preferences, and other religious needs, criteria, andpoliciesand, in maintaining this equal employment policy, thearchdiocesedoes not waive any legalexceptions or exemptions thatmay apply to it as a religious nonprofit organization.

These policies applyto hiring, promotion, transfer, and termination. The archdiocese has the rightto be the sole judge of merit, competence, and qualifications, and can favorCatholic applicants and current employees in all employment decisions. Every effortis made to hire staff into positions that will use their abilities mosteffectively and meet archdiocesan needs. Under no circumstances will anapplicant be hired, or a staff member be retained if he or she has beenconvicted of a crime of moral turpitude.

Job-relatedcriteria are used in making employment selection decisions. Selection criteriaare based on the specific applicant’s job skills relative to the essentialfunctions of the job and the minimum qualifications and responsibilities of thejob vacancy for which the applicant has applied. All staff are expected tofulfill the essential functions of the job with or without reasonableaccommodation for any disabilities or medical condition they may have.

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