Office Coordinator/Receptionist

Tri Pointe Homes Holdings, Inc.; Bethesda (MD); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid time off

401(k) matching

Life insurance

Job summary

Tri Pointe Homes DC Metro is seeking an experienced Office Coordinator/Receptionist to be the first point of contact for visitors and callers. You will provide essential administrative support, coordinate meetings, manage supplies, and assist with vendor and guest inquiries.

The role emphasizes strong customer service, professional communication, and the ability to multitask in a dynamic office environment. A high school diploma and 2+ years of experience are required.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of relevant work experience.
• Customer service experience required.
• Exceptional communication skills, verbal and written.
• Ability to sit for long periods and multitask.
• Proficiency in MS Office and ability to learn new software.

Responsibilities

• Greet clients, guests, and visiting team members in person and by phone.
• Answer multi-line calls and route to the appropriate department.
• Serve as division/brand point of contact for team members, new hires, vendors, and guests.
• Coordinate conference rooms and meetings and maintain lobby upkeep.
• Manage mail, deliveries, and office supplies; order as needed.
• Assist with access cards, parking validations, and event catering.

Skills

Customer service

Verbal communication

Written communication

Team collaboration

Multitasking

Confidential information handling

Education

High school diploma or equivalent

Tools

MS Office

Job description

Overview

Looking to be surrounded by remarkable, passionate individuals in your workplace? Tri Pointe Homes is always looking for employees to push our place in the industry forward with a top-tier home buying experience.

Tri Pointe Homes DC Metro is looking for an experienced, enthusiastic individual to join our talented group as an Office Coordinator/Receptionist.

Position Highlights

The Receptionist is the first contact to greet visitors by phone and in person. The Receptionist will answer a multi-line telephone system and greet visitors in a timely, pleasant, and professional manner. You will also provide administrative assistance as needed. You may be required to be the division/brand single point of contact for all team members, new hires, vendors, and guest inquiries.

Position Responsibilities

• Offer a positive and friendly first impression as you greet clients, guests, and visiting team members.
• Answer incoming calls, determine caller’s needs, and route to the appropriate department.
• Act as the division/brand single point of contact for all team members, new hires, vendors, and guest inquiries.
• Take initiative to proactively address and answer questions.
• Assist in scheduling/coordinating conference rooms and meetings; ensuring they are cleaned and organized
• Consistently maintain the upkeep of the lobby. Ensure all visitors sign the Visitor Register.
• Replenishes kitchen supplies daily; copier rooms, and/or other supplies as needed. Maintains tidiness of kitchens. May order supplies from Office Depot or Costco.
• Assist in catering orders for meetings and events; including setup and cleanup.
• Act as division utility player stepping in to assist with the various administrative projects, as needed.
• Assist with access cards with the parking garage company. Order and distribute parking validations as needed. Coordinate extended parking requests.
• Accept and/or distribute daily deliveries received. Ensure daily mail delivery of PO Box mail and interoffice black bag received from and sent to OC-LA office.
• Completes shipment labels as requested; ensures daily pickup by carrier. Order and maintain shipping supplies for the office.
• Assist with office maintenance or repair requests. Coordinate visits with building management.
• Maintain and distribute Home Office lists monthly or as needed.
• Set up new hire desk and clean out terminated employee desk.
• Other duties as assigned.

Position Qualifications

• A high school diploma or equivalent is required.
• A minimum of 2 years of relevant work experience is required.
• Customer service experience required.
• Exceptional communication skills, verbal and written.
• Enjoy assisting others.
• Able to sit for long periods of time in a single area.
• Ability to perform work accurately and completely, and on time.
• Incomparable organizational skills.
• Ability to multi-task and maintain composure and professionalism.
• Proficiency in MS Office and ability to learn new software
• Ability to maintain confidential information
• Ability to build relationships and collaborate within a team, internally and externally

Compensation & Benefits

• Base Salary: The expected Base Salary range for this position is between $18.22 to $26.49 per hour, equivalent to $37,900 to $55,100 per year, depending on experience and skillset. Base Salary is paid bi-weekly, every other Friday.
• Bonus: This position is eligible for an annual performance-based cash bonus. Bonuses are earned, calculated and paid in accordance with the terms and conditions of the Company’s applicable incentive plan document.
• Benefits: In addition to competitive medical, dental and vision coverage, Tri Pointe Homes provides comprehensive benefits to eligible team members and their dependents, including: Health Savings Account (HSA), full and limited healthcare Flexible Spending Account (FSA), and dependent care FSA options; generous paid time off policies, like vacation, holidays, sick leave, jury duty, bereavement, and volunteer time; paid disability, parental and military leave; company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances; a 401(k) retirement plan with bi-weekly employer matching of 50% up to the first 6% of team member contributions; adoption, fitness, tuition and worldwide emergency travel assistance; EAP, grief counseling, and estate/will preparation services; and additional discounts and supplementary employee-paid benefit programs.

Want to know what it's like working at Tri Pointe Homes? Click here to see what our employees have to say: Great Place to Work Certified Company

Tri Pointe Homes is committed to building a diverse and talented team to help us achieve our goals. Please note that due to operational constraints, we are unable to consider applicants who require visa sponsorship (e.g., H1B, OPT) for this position. This policy applies uniformly to roles where sponsorship cannot be accommodated to ensure consistency and fairness in our hiring process.

At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our company’s strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.

Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors. Please click here for a description of our personal information collection practices.

We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.