Office Coordinator - Physician Practice

Lehigh Valley Hospital, Inc.; Allentown (Lehigh County); On-site; USD 40,000 - 54,000; Full time

Job summary

Lehigh Valley Health Network is seeking an Office Coordinator for our physician practice at Lehigh Valley Hospital-17th Street. This role coordinates administrative duties, supports scheduling staff, and ensures accurate patient access workflows including referrals and registration.

The successful candidate will have a high school diploma or GED, 3 years of physician office experience, and strong organizational and communication skills with proficiency in EMR workflows.

Qualifications

• Minimum of a High School Diploma or GED required.
• Preferred Associate’s Degree in Business Administration.

Responsibilities

• Coordinates daily staffing for physician practice operations and supports front-line scheduling colleagues.
• Oversees patient access workflows including referrals and registration processes.
• Educates staff on registration, scheduling, billing, and insurance workflows per standardized processes.
• Acts as main practice resource for EMR scheduling, referrals, and appointment functions.
• Supports service recovery efforts and patient communication.
• Assists with care delivery team initiatives and quality metrics.

Skills

Organizational skills

Communication skills

Medical terminology knowledge

Proficient computer skills

EMR workflows knowledge

Education

High School Diploma/GED

Associate’s Degree in Business Administration

Job description

Full-TimeDay ShiftDepartmentLVPG-L Fleming Memory Center - 17th StShift DetailsDay Shift, M-F 8:30-5:00Job IDwd-JR137128PostedJuly 30, 2026Office Coordinator - Physician PracticeJoin a team that delivers excellence.Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.Join our team and experience firsthand what it's like to be part of a healthcare organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.Imagine a career at one of the nation's most advanced health networks.Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.SummaryCoordinates administrative duties associated with daily physician practice operations and acts as a resource to the front line scheduling colleagues. Provides education and support to clerical staff. Functions as the primary practice resource for insurance information, clerical standard work, EMR scheduling, referrals, and other appointment functions.Job DutiesOversees patient access workflows including the internal and external referrals for new and established patients based on the patient's medical plan, insurance requirements, patient preference, and practice schedule.Coordinates daily staffing to meet procedure/customer needs and develops reports, and monitors staff productivity/efficiency and quality metrics.Ensures and educates staff on how accurate registration, scheduling, billing, clerical scanning, insurance, and referral functions are performed in a timely manner and according to standardized work processes.Functions as a team member to support practice and network goals and objectives.Troubleshoots, problem solves, and takes corrective measures in care and handling of equipment. Supports members of care delivery team and quality initiatives.Assists with supporting service recovery efforts and patient communication.Minimum QualificationsHigh School Diploma/GED3 years Physician's office practiceAbility to work with interruptions and adapt to rapidly changing priorities.Ability to provide coaching and feedback.Exceptional organizational skills and communication skills.Knowledge and working use of medical terminology.Proficient computer skills.Proven proficiency of technology and EMR workflows at the conclusion of orientation.Preferred QualificationsAssociate’s Degree Business administrationSupervisory experience.Physical DemandsLift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.https://youtu.be/GD67a9hIXUYLehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes..LocationLehigh Valley Hospital- 17th Street1627 Chew St, 18102-3648, Allentown, United States (Map)