Office Coordinator

GFL Environmental Inc.; West Point (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

PTO 15 days

Health insurance

HSA with employer contribution

401(k) with employer match

Paid holidays

EAP

Overtime opportunities

Mon-Fri daytime hours

Job summary

GFL Environmental Inc. in Virginia is seeking an organized Office Coordinator to manage administrative tasks and support Operations.

The role includes customer service, record-keeping, and safeguarding confidential information, with a Monday–Friday schedule and built-in weekly overtime. You will also provide backup support for Dispatch and Scalehouse during peak hours, helping with data entry in the ERP system and month-end reporting, while developing a broad understanding of branch operations

Qualifications

• Associate’s Degree preferred.
• 2–4 years of office, customer service, or operational support experience.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience with ERP systems AS400 or Tower is a strong plus.
• Excellent verbal and written communication; team-oriented attitude.
• Physical ability to sit/stand for office work and lift up to 20 lbs.

Responsibilities

• Provide clerical, organizational, and administrative support to branch operations.
• Greet visitors, handle calls, and respond to customer inquiries with professional service.
• Enter new accounts, customer changes, and work orders into the ERP system accurately.
• Assist with month-end reporting (landfill accruals, commodities, and billing reconciliations).
• Manage mail, order office supplies, and maintain general office organization.
• Ensure accurate record-keeping and safeguarding of confidential information.

Skills

Customer service

Clerical

Organizational skills

Communication

Education

Associate’s Degree

Tools

AS400

Tower

Microsoft Office

Job description

The Office Coorindator will coordinate the daily administrative function within the branch by providing clerical and organizational support to Operations. Provides excellent customer service. Maintains accurate record keeping and providing for the proper safeguard of confidential information.

Position Overview

Are you an organized, reliable administrative professional looking for a stable Monday through Friday schedule with built-in weekly overtime to boost your paycheck? We are seeking a proactive and detail-oriented Office Coordinator to manage essential administrative and operational tasks for our branch. In addition to core office support, this role serves as a key backup for our Dispatch and Scalehouse teams during peak hours or coverage needs. If you enjoy a dynamic workday where you get to balance clerical duties with active operational support, this is the perfect role for you!

What We Offer (Our Investment in You!)

We believe that taking care of our team is the foundation of our growth. To support you and your family, we offer:

• 15 days of Paid Time Off (PTO) to recharge and spend time with family.
• Competitive Medical, Dental, and Vision Coverage to keep you healthy.
• 4 Medical Plan Options, including a Health Savings Account (HSA) featuring an employer contribution and match program.
• 401(k) Plan with an employer match to help you build secure long-term wealth.
• Paid Holidays so you can celebrate what matters.
• Employee Assistance Program (EAP) providing free, confidential counseling services for you and your household.
• Competitive starting pay at $25.00/hour with reliable weekly overtime opportunities.
• Consistent, predictable Monday–Friday daytime hours with consistent weekends off.
• Comprehensive health, dental, and retirement benefit plans.
• Opportunities to learn multiple facets of operations (Dispatch, Scalehouse, Administration) for long-term career growth.

Key Responsibilities

Core Administrative & Office Support

• Provide clerical, organizational, and administrative support to branch operations.
• Greet visitors, handle incoming phone calls, and respond to customer inquiries with professional customer service.
• Enter new accounts, customer changes, and work orders into the ERP system accurately.
• Assist with month‑end reporting (landfill accruals, commodities, and billing reconciliations).
• Manage incoming/outgoing mail, order office and safety supplies, and maintain general office organization.
• Ensure accurate record‑keeping, compliance logs, and the proper safeguarding of confidential information.

Dispatch & Scalehouse Backup Support

• Cross‑train to provide seamless coverage for the Scalehouse (weighing trucks in/out, verifying hauling accuracy, and scale testing).
• Serve as backup for Dispatch during high‑volume periods or team absences, helping route drivers, update account statuses, and answer driver inquiries.
• Process manual commercial/municipal bills and assist with billing adjustments as needed.

Qualifications

• Education: Associate’s Degree (or equivalent two‑year technical degree/training preferred).
• Experience: 2–4 years of related office, customer service, or operational support experience.
• Technical Skills: Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience with industry ERP systems (AS400 or Tower) is a strong plus.
• Interpersonal Skills: Excellent verbal and written communication, strong problem‑solving skills, and a positive, team‑oriented attitude.
• Physical Requirements: Ability to sit/stand for office work, with visual capability for detailed system data entry and occasional lifting of up to 20 lbs.

Employment Information

Work Environment: Primarily indoor office environment (approx. 95%), working alongside operational and branch leadership.

EEO Statement

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Visa & Work Eligibility

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

Company Culture

At the heart of GFL lies our greatest asset—our people. So, we’re glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture— not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that’s on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.

Closing Statement

We thank you for your interest. Only those selected for an interview will be contacted.