Office Coordinator

Prominence Health; Reno (NV); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Loan Forgiveness Program

401(k) with company match

Career development opportunities

Job summary

Prominence Health is a value-based care organization that partners with health systems and providers to improve outcomes for members across Medicare, Medicare Advantage, and commercial plans. The Office Support Technician / Rewards Clerk supports the Prominence Perks Program, ensuring vouchers are checked for accuracy and data is correctly entered.

This role involves communicating with members, answering questions about the program and gift cards, and performing standard clerical duties with

Qualifications

• High School diploma.
• Two years’ experience performing clerical and data entry duties.
• Experience in a medical insurance office preferred.
• Ability to effectively communicate in English, both verbally and in writing.
• Excellent computer skills. Comfortable with fax and scan.
• Great attention to the detail. Ability to perform data entry with speed and accuracy.
• Able to download, sort, rename and file documents electronically
• Proficient in Microsoft Office products including Word and Excel.
• Customer service experience both direct and phone.
• Ability to be innovative and take initiative.
• Excellent communication and customer service skills.

Responsibilities

• The Office Support Technician / Rewards Clerk is responsible for the Prominence Perks Program, checking vouchers for accuracy and entering all information into the system.
• Correspond with members regarding questions about the program and respond to inquiries about gift cards.
• Perform other clerical tasks as assigned with high accuracy and professionalism on the phone.
• Manage data entry tasks with changing priorities and multitask as needed.

Skills

Attention to detail

Data entry

Communication skills

Customer service

Multitasking

Phone etiquette

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Office

Job description

Responsibilities

Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent providers, building trust and collaboration between the two. Prominence Health creates value for populations and providers to strengthen integrated partnership, advance market opportunities, and improve outcomes for our patients and members. Founded in 1993, Prominence Health started as a health maintenance organization (HMO) and was acquired by a subsidiary of Universal Health Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems across Medicare, Medicare Advantage, Accountable Care Organizations, and commercial payer partnerships. Prominence Health is committed to transforming healthcare delivery by improving health outcomes while controlling costs and enhancing the patient experience.

Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent providers, building trust and collaboration between the two. Prominence Health creates value for populations and providers to strengthen integrated partnership, advance market opportunities, and improve outcomes for our patients and members. Founded in 1993, Prominence Health started as a health maintenance organization (HMO) and was acquired by a subsidiary of Universal Health Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems across Medicare, Medicare Advantage, Accountable Care Organizations, and commercial payer partnerships. Prominence Health is committed to transforming healthcare delivery by improving health outcomes while controlling costs and enhancing the patient experience. Learn more at: https://prominence-health.com/

Job Summary

The Office Support Technician / Rewards Clerk is responsible for the Prominence Perks Program, making sure that vouchers are being checked for accuracy and all information and data are entered into the system. The Clerk will also be corresponding with members should they have any questions regarding the program and be able to answer questions about the members’ gift cards. The Office Support Technician performs other clerical tasks as assigned. This position requires a great accuracy with repetitive tasks, good organizational skills, professionalism on the phone and the ability to multitask with changing priorities.

Benefit Highlights

• Loan Forgiveness Program
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Qualifications and Requirements:

• High School diploma.
• Experience in a medical insurance office preferred.
• Two years’ experience performing clerical and data entry duties.
• Ability to effectively communicate in English, both verbally and in writing.
• Excellent computer skills. Comfortable with fax and scan.
• Great attention to the detail. Ability to perform data entry with speed and accuracy.
• Able to download, sort, rename and file documents electronically
• Proficient in Microsoft Office products including Word and Excel.
• Customer service experience both direct and phone.
• Ability to be innovative and take initiative.
• Excellent communication and customer service skills.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.