Office Coordinator

South Bronx United; New York (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance (employee-only)

Dental/vision options

Life insurance

PTO 26 days

Parental leave

Professional development fund

401(k)

Commuter benefits

PEO-managed benefits

Job summary

South Bronx United seeks an organized Office Coordinator to ensure the clubhouse and administrative office run smoothly. You will manage front desk operations, support program logistics, oversee space scheduling and facility needs, and contribute to a welcoming environment for youth, families, staff, and partners.

The role involves coordinating rentals, handling daily admin tasks, and assisting with IT needs, inventory, and event support. Immediate start is expected.

Qualifications

• At least one year of office or administrative experience.
• Customer service or direct service experience preferred.
• Strong communication, interpersonal, and conflict-resolution skills.
• Ability to work effectively in multicultural settings.
• Organized, adaptable, and comfortable managing multiple tasks.
• Driver’s license is a plus.

Responsibilities

• Front Desk & Visitor Experience: first contact, manage phones/emails, welcoming environment, train part-time receptionists, schedule coverage, maintain staff calendar.
• Space Scheduling: calendar coordination, rentals inquiries, bookings, contractor payments, staff coverage, renter responsibilities.
• Facility Coordination: keep spaces clean and safe, inventory supplies, coordinate with landlord/vendors, waste/recycling procedures.
• Program & Administrative Support: track petty cash/payments/merchandise, register participants, check-in/pick-up, IT needs, laptop inventory, van usage coordination.

Skills

Office administration

Customer service

Front desk operations

Multicultural communication

Task management

Job description

ABOUT SOUTH BRONX UNITED

South Bronx United (SBU) is a sports-based youth development nonprofit that uses soccer as a tool for social change. Each year, SBU serves more than 1,900 young people through academic support, college and career guidance, mentoring, immigration services, and soccer programming. Our mission is to help youth build character, teamwork, leadership, and the skills needed to succeed in school and beyond. We are guided by the SBU Values: Showing Commitment, Bringing Integrity, and Uniting Our Community.

POSITION SUMMARY

We are seeking a dedicated Office Coordinator who is energized by helping a mission-driven organization run smoothly and who thrives in a community-centered environment. The Office Coordinator ensures the SBU clubhouse and administrative office operate efficiently and remain welcoming spaces for youth, families, staff, and community partners. This role manages front desk operations, supports program logistics, oversees facility and technology needs, and contributes to the overall functioning of a vibrant nonprofit organization.

RESPONSIBILITIES

• Front Desk & Visitor Experience
  • Serve as the first point of contact for families, youth, partners, and visitors.
  • Manage phones, email, and messaging platforms promptly with professionalism.
  • Maintain a daily visitor log and ensure a welcoming environment.
  • Train part-time receptionists and help build a strong, supportive front desk team.
  • Schedule coverage to ensure the front desk is always staffed.
  • Keep the clubhouse front desk schedule and the SBU staff calendar updated and organized.
• Space Scheduling
  • Coordinate Office and Clubhouse space calendar scheduling and setup.
  • Communicate with customers inquiring about space rentals and coordinate with relevant staff to confirm space bookings.
  • Support with space rental contracting, payments, and staff coverage.
  • Train staff in rental procedures and communicate renter responsibilities.
  • Coordinate with staff and customers to ensure space rentals proceed smoothly.
• Facility Coordination
  • Keep the clubhouse and office clean, organized, and ready for daily activities.
  • Conduct regular inventory of supplies and storage areas.
  • Coordinate with the landlord and vendors to maintain a safe and functional space.
  • Ensure proper waste and recycling procedures.
  • Ensure everyone using the spaces (including staff, coaches, participants, and rental customers) know and follow proper procedures that facilitate space upkeep.
• Program & Administrative Support
  • Track petty cash, program payments, and merchandise sales.
  • Register new program participants and process program fees and uniform payments.
  • Work with program staff to ensure space is properly programmed and all participants are checked-in, supervised, and picked up by authorized adults.
  • Track IT needs and maintain office equipment.
  • Conduct twice-weekly clubhouse laptop inventory.
  • Coordinate with the security video vendor and review footage as needed.
  • Coordinate water deliveries, cooler maintenance, food orders for events and meetings, and donation sorting.
  • Support the coordination of van usage with program and operations staff.
  • Potential to drive the agency van, as needed.

QUALIFICATIONS

• At least one year of office or administrative experience.
• Customer service or direct service experience preferred.
• Strong communication, interpersonal, and conflict-resolution skills.
• Ability to work effectively in multicultural settings.
• Organized, adaptable, and comfortable managing multiple tasks.
• Passion for SBU’s mission; familiarity with the South Bronx is a plus.
• Driver’s license is a plus.

ANTICIPATED START DATE

Immediately

COMPENSATION & BENEFITS

• Salary: $40,000-$50,000, based on experience.
• Comprehensive benefits: fully covered employee-only health insurance, dental/vision options, life insurance, with the option to buy-up, 26 PTO days, paid parental leave, professional development fund, employer-managed 401(k), commuter benefits, and additional PEO-supported benefits.