Office Coordinator

Charlie Health; Charlotte (NC); On-site; CAD 34,000 - 42,000; Full time

Job summary

Charlie Health in Charlotte, North Carolina is seeking an Office Coordinator to manage day-to-day office operations and support care delivery. This fully in-office role runs Monday through Friday, 9:00 AM to 5:00 PM, and partners with our Compliance team to ensure operational readiness for on-site behavioral health services.

You’ll handle administrative paperwork, data entry, and file reconciliation across systems, help organize events, and support IT and device management as needed, helping our

Responsibilities

• Manage day-to-day office operations and ensure a well-organized, welcoming environment for staff and visitors
• Process administrative paperwork for care delivery, including payor and license applications, claims submissions, and data entry
• Collaborate with Compliance to maintain infrastructure for on-site behavioral health services
• Lead a wide variety of organizational projects within People Operations and cross-functionally
• Assist IT with issues as needed and support device storage and management
• Champion Charlie Health’s culture through planning events and team meetings

Job description

Charlotte, North Carolina, United States

Aug 7, 2026

$18 - $22/hour

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life‑saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

We are seeking an Office Coordinator to manage the day-to-day operations of our office and play a vital role in facilitating care delivery at our healthcare organization. The Office Coordinator will handle administrative paperwork essential to clinical operations, including processing payor and license applications, completing data entry, reconciling data across systems, and submitting claims, on an as‑needed basis alongside broader office responsibilities. This role will also partner closely with our Compliance team to ensure the office is operationally equipped to support on‑site behavioral health services. This is a fully in‑office role, Monday through Friday, 9:00 AM to 5:00 PM, in‑person at our office.

We’re a team of passionate, forward‑thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life‑saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

Manage day-to-day office operations and ensure a well‑organized, welcoming environment for staff and visitors

Process administrative paperwork that facilitates care delivery, including payor and license applications, claims submissions, and data entry and reconciliation across systems, on an as‑needed basis

Partner with the Compliance team to ensure the office maintains the operational infrastructure required to support on‑site behavioral health services

Lead a wide variety of organizational projects within People Operations and cross‑functionally

Assist our IT team with issues as needed and support the storage and management of devices

Be a champion of Charlie Health’s culture through planning events and team meetings

Be the person in the office with