Office Cashier - retail

Save A Lot Grocery; New Castle (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

A grocery store chain in New Castle, PA, is seeking an Office Cashier to oversee cashiers and manage cash operations. Key responsibilities include supervising front-end operations, completing cash reports, and ensuring excellent customer service. Ideal candidates should possess strong interpersonal skills, attention to detail, and leadership abilities. This role requires handling cash transactions and training staff, ensuring the highest standards of service are met. A minimum of 8 hours work is required daily.

Qualifications

• Ability to supervise a team and control cash transactions.
• Good verbal and written communication skills.
• Ability to lift up to 45 pounds.

Responsibilities

• Supervise the cashiers and manage cash operations.
• Complete daily and weekly cash reports.
• Promote high standards of customer service.

Skills

Cash handling

Interpersonal skills

Detail oriented

Leadership ability

Tools

Cash register

Adding machines

Job description

Position Title

Office Cashier

Department

Grocery Department

Reports To

Store Manager

Function

The Office cashier supervises the cashiers and controls cash, coupons, food stamps and other forms of payment by customers. They assist in controlling and reporting absenteeism, maximize production, and maintain organization and cleanliness on the front‑end. The office cashier also trains cashiers, office personnel and is responsible for the balancing and security of all customer receipts. The office cashier performs all front‑end and clerical functions and is responsible for the proper administration of cash office funds.

Duties / Responsibilities

• Responsible for operation of front end.
• Complete cash and sales report daily, as well as weekly recap.
• Responsible for cash handling in the cash drawer and safe.
• Issue, collect and verify cash tills from cashiers.
• Prepare deposits and record all data appropriately. Inform manager in charge immediately when deposits are ready for transferal to the bank. Notify corporate office immediately if a deposit was not taken to be deposited for that day.
• Answer, screen and route telephone calls.
• Notify manager in charge and General Store Manager of situations requiring disciplinary actions or situations potentially requiring such actions.
• Extend invoices and verify totals both in cost and retail extensions.
• Maintain accurate monthly company records and reports on a timely basis.
• Assist in training programs for new associates, as well as associates already on board.
• Promote customer goodwill by providing high standards of customer service.
• Assist customers with returned merchandise, overrings and over charges.
• Handle cash pick‑ups as required by company policy.
• Enforce store policy as it relates to front end operations. Be observant.
• Working knowledge of accounting/bookkeeping procedures.
• Possess good interpersonal skills and have a mature personality with leadership ability.
• Normally works a maximum 10 hour day and required to work a minimum of an 8 hour day.
• Travel to & from work.
• Give verbal and written instructions.
• Detail oriented, with training ability.
• Read & write.
• Add subtract, multiply & divide.
• Operate a cash register and checkout belt.
• Lift up to 45#.
• Communicate verbally with customers.
• Operate intercoms, phones, money order and adding machines, safes, food stamp and credit card equipment.
• Give change to cashiers and customers properly.
• Manage receipts and balance within prescribed limits.
• Perform sweeping and general cleaning duties around their work area.
• Stock candy and other product on shelves and in racks.
• Give direction and assign duties to cashiers.
• Reach & stock product up to 6 feet high.
• Cash checks and set‑up, operate, and balance tills.
• Authorize credits, checks, refunds and over rings for cashiers as outlined.
• Stock and maintain on a daily basis all Deal’s product display areas, Stack basket display area and dump bin area.