Office Assistant and Scheduler

PACS Group (United Kingdom); United States; On-site; USD 41,000 - 50,000; Full time

Job summary

Anchor Post Acute is a welcoming skilled nursing facility in Aiken, SC seeking an Office Assistant & Scheduler to keep the office running smoothly and support nursing operations.

The role focuses on organizing nursing schedules, coordinating resident transportation, and handling administrative duties in a fast-paced healthcare setting. Strong organization, communication, and discretion are essential, with after-hours on-call responsibilities included.

Qualifications

• Previous experience in office administration, scheduling, staffing coordination, or a business office role preferred.

Responsibilities

• Nursing Schedule Management: maintain nursing dept. staff schedule and coverage.
• Resident Transportation Coordination: schedule appointments and arrange transportation.
• Administrative Office Support: greet visitors, answer calls, and support daily operations.
• Payment Processing: handle payments, issue receipts, and document transactions.

Skills

Organizational skills

Communication

Time management

Confidential information handling

Computer literacy

Problem solving

On-call readiness

Tools

Scheduling software

Job description

Join the Award-Winning Team at Anchor Post Acute!

Anchor Post Acute is a beautiful 120-bed skilled nursing & rehab facility conveniently located behind Aiken Mall in Aiken, SC. We're proud to have been recognized as Aiken's Choice Award Winner for Top Skilled Nursing Facility!

Do you have a passion for caring for others? Are you looking for a workplace where you can truly make a difference every day? At Anchor Post Acute, we cherish the relationships we build with our residents, families, coworkers, and community. We believe in creating a warm, supportive environment where everyone feels at home.

Now Hiring: Office Assistant & Scheduler

Are you highly organized, dependable, and great at keeping things running smoothly? Do you enjoy coordinating schedules, helping others, and being the go-to person who keeps an office organized and on track? We're looking for an Office Assistant & Scheduler to join our team!

This position plays an important role in supporting nursing operations, coordinating resident transportation, and providing administrative assistance to our facility. The ideal candidate is detail-oriented, professional, and comfortable managing multiple responsibilities in a fast-paced healthcare environment.

What You'll Do:

Nursing Schedule Management

• Manage and maintain the nursing department's staffing schedule to ensure appropriate coverage.
• Coordinate scheduling changes, call-outs, and staffing adjustments as needed.
• Communicate with nursing leadership and staff regarding scheduling needs and coverage.
• Provide after-hours on-call support for nursing scheduling Monday through Thursday and every other weekend (EOW).
• Assist with maintaining accurate scheduling records and identifying potential staffing gaps.

Resident Transportation Coordination

• Schedule transportation for resident medical appointments and other approved trips.
• Coordinate appointment times, transportation arrangements, and scheduling details with the appropriate departments and outside providers.
• Communicate changes or updates to ensure transportation needs are addressed.
• Please note: This is a scheduling and coordination position. Driving residents is not a job responsibility.

Administrative Office Support

• Serve as the receptionist for the administrative office suite.
• Greet visitors, answer incoming calls, direct inquiries, and provide professional customer service.
• Assist with general office duties, correspondence, filing, and maintaining organized records.
• Support the administrative team with daily operational needs.

Payment Processing

• Accept payments from residents, families, and other appropriate parties.
• Provide receipts and ensure payments are documented accurately.
• Maintain organized payment records and follow established procedures for handling funds.

What We're Looking For

• Previous experience in office administration, scheduling, staffing coordination, or a business office role preferred.
• Healthcare or skilled nursing facility experience is a plus.
• Strong organizational skills and exceptional attention to detail.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities and meet deadlines in a busy environment.
• Professional, dependable, and able to handle confidential information appropriately.
• Comfortable using computers, email, spreadsheets, and scheduling systems.
• Ability to exercise sound judgment, solve problems, and work independently.
• Willingness to fulfill the required after-hours on-call responsibilities.

Compensation

• Annual Salary: Starting at $45,000
• Full-time position
• Opportunity to play a key role in supporting facility operations and resident care.

Why Join Our Team?

You'll be an important part of the team that keeps our facility operating smoothly! From ensuring nursing schedules are covered to coordinating resident appointments and supporting our administrative office, your work will make a meaningful difference every day. If you're organized, proactive, and ready to take ownership of an important operational role, we'd love to hear from you!

General Purpose

The primary purpose of your job position is to maintain administrative activities in accordance with current applicable federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as may be directed by your supervisor, to assure that proper administrative procedures are maintained at all times.

Essential Duties

• Receive and follow schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Assist in organizing, planning and directing the administrative activities in accordance with established policies and procedures.
• Maintain minutes of meetings. File as necessary.
• Serves as a key representative of the community and makes an active contribution towards community relations, public regard and overall awareness of