Office Assistant 3 NP- CRCC

State of Washington; Connell (WA); On-site; USD 40,000 - 52,000; Full time

Job summary

The State of Washington's Department of Corrections seeks a Non-perm Office Assistant 3 in Health Services to support health records operations at Coyote Ridge Corrections Center in Connell. You will help maintain, file, and prepare health records for intakes, transfers and releases.

Under supervision, you will review records for accuracy, file loose documents, and create OMNI entries, contributing to efficient healthcare delivery for incarcerated individuals and successful reentry outcomes.

Qualifications

• Type at least 40 words per minute.
• Intermediate word processing and spreadsheet skills.
• Two years clerical experience.

Responsibilities

• Maintain patient health records per policy and procedures.
• Review records for completeness and accuracy.
• File health records timely and ensure proper paperwork.
• Create OMNI entries to track health records movement.
• Prepare health records for intakes, transfers, and releases.
• Support Health Services quality improvement activities.
• Assist facility staff with health records information.

Skills

Typing 40 wpm

Word processing

Spreadsheet skills

Tools

OMNI Health Records System

Job description

Non-perm Office Assistant 3 – Health Services

Location: Connell, WA 99326

Schedule: Monday‑Friday 0700‑1530

The Department of Corrections is seeking a highly motivated and qualified individual for the role of Non‑perm Office Assistant 3 in health services for the Coyote Ridge Corrections Center (CRCC), located outside the Tri‑Cities in Connell WA.

Under the supervision of the Health Records Technician 2 (HRT2), and with the guidance of the Health Records Technician 1 (HRT1), this position helps to ensure patient health records are managed in a way that supports the Health Services mission of delivering high‑quality, efficient, and effective healthcare services, and employee engagement to improve lives in a safe and secure environment during the patient’s incarceration and after release, which increases the patient’s chances of succeeding upon reentry, directly contributing to the Department’s mission to improve public safety by positively changing lives.

• Extended Observations unit up to 96 hr. stay (4 beds)
• Long term palliative care unit
• See up to 2500 patients with different chronic disease (diabetes, hypertension, cancer, autoimmune disorders and much more)

Correctional Health is a rewarding career path at DOC, in which health care professionals treat a wide array of cases for patients residing in a state correctional facility. Health Services is responsible for basic primary care for incarcerated individuals. All disciplines within all of the 12 correctional facilities work closely together to reach a common goal, providing the best, most efficient, and cost‑effective health care possible. Emphasis is placed on early identification of health concerns, care for acute and chronic health problems, and preventive care.

Duties

• Ensure patient health records located in the facility comply with departmental policies and procedures and state and federal statutes.
• Review records for completeness and accuracy.
• Ensure all loose filing is filed in patient health records in a timely manner.
• Ensure appropriate blank paperwork is in the health records.
• Create entries in OMNI noting the movement of health records.
• Ensure loose filing is completed timely, which includes checking for provider signatures/initials and name stamp, placing documents appropriately in the health record, and sending filing to other facilities when required.
• Provide assistance and directions to facility staff regarding health records.
• Prepare health records for intakes, transfers, and releases.
• Ensure all loose filing is filed for outgoing/transferring health records.
• Thin health records according to the HRP.
• Verify patient name and DOC # on all documents.
• Breakdown health records when patients leave departmental custody. Verify patient name and DOC number on all pages.
• Participate in Health Services quality improvement processes and activities.
• Participate in staff accountability checks, Place Safety Musters.
• Support all Health Services initiatives.
• Other duties as assigned.

Qualifications

• Ability to type a minimum of 40 words per minute.
• Intermediate word processing and spreadsheet skills.
• Two (2) years clerical experience.
• Handle stressful environments: Adapt to and positively handle the stress of a high‑paced work environment.
• Multi‑Task: Ability to multi‑task, prioritize and complete work assignments in a fast paced, detail‑oriented environment. Share information appropriately: Maintain confidentiality of information learned through position that is protected by Department of Corrections policy, federal and/or State law. Keep supervisor informed of need‑to‑know items; share complete and accurate information.
• Policies & procedures: Know, understand, and consistently demonstrate ability to follow all applicable agency policies, procedures, and guidelines related to custody and security. Stay current as policies and procedures change.
• Team player: Demonstrate team approach to providing excellent‑customer service. Communicate effectively both internally and externally. Promote inclusiveness.
• Foster a positive attitude: Demonstrate openness toward the ever changing social and cultural makeup of the workplace. Work effectively with men and women of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds. Respectfully acknowledge people’s differences and recognize these differences as important and valuable. Be culturally sensitive and appropriate. Respect and value diverse backgrounds and traditions.

• Two years or more experience in Health Information Management and knowledge of medical terminology
• Experience working in a correctional setting.
• Willingness to work in an open cubicle environment at various onsite locations.
• Ability to lift and carry up to 40 pounds
• Ability to stand work on your feet for extended periods of time throughout the day.
• Ability to bend, reach, and pull health records from shelves at various levels.

Mission

The mission of DOC is to improve public safety by positively changing lives.

Our Vision

Working together for safer communities.

Our Commitment

To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values

• Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
• Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
• People’s safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well‑being. We honor those who advance safety for all.
• Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
• Supporting people’s success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.

Important Notes

• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I‑9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• DOC does not use E‑Verify; therefore, we are not eligible to extend STEM‑Optional Practice Training (OPT). For information, please visit www.uscis.gov.
• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol‑free work environment, and our employees are expected to comply with all state and federal laws. A pre‑employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self‑defense and/or de‑escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• This position may be represented by a bargaining unit.
• Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296‑842 to learn more.
• Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
• Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• Salary is based on experience and is determined at the time a final offer of employment is made.

What We Offer

As an employee of the Department of Corrections, your work‑life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• 3 days of Bereavement Leave
• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacation days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

Many DOC jobs are covered by the Public Safety Employees' Retirement System (PSERS). If someone moves from a Public Employees Retirement System (PERS) eligible position to a PSERS eligible position, they actually retire under two different systems/plans. For more information, please contact the Department of Retirement System at: 1‑800‑547‑6657.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email Angela Berrier at [e-mail] or call at 509. 540.7078. For TTY service, please call the Washington Relay Service at 7‑1‑1 or 1‑800‑833‑6388.

Employee Benefits Details

The following information describes typical benefits available for full‑time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full‑time work (e.g. part‑time); view the job posting for benefits details for job types other than full‑time.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax‑deferred dollars toward their health care expenses. Employees are also covered by basic life and long‑term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre‑tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well‑being of employees.

Retirement And Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre‑tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not‑for‑profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full‑time and part‑time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Sick Leave

Full‑time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full‑time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part‑time employees will be proportionate to the number of hours in pay status, in the month to that required for full‑time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full‑time employees accrue vacation leave at the rates specified in WAC 357‑31‑165(1) or the applicable collective bargaining agreement (CBA). Full‑time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part‑time employees accrue vacation leave hours in accordance with WAC 357‑31‑165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full‑time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357‑58‑175, an employer may authorize a lump‑sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357‑31‑165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated

01-07-2026