Office Agent LAS

Alliance Ground International; Las Vegas (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

Alliance Ground International in Las Vegas seeks an Office Agent to support counter customer services, data entry, and international cargo documents handling. You will retrieve import/export documents, process CBP clearances, collect charges, and prepare manifests while adhering to TSA, FAA and carrier rules.

The role requires accurate administrative work and professional communication. The ideal candidate has a High School diploma, basic Microsoft Office skills, strong English communication,

Qualifications

• High School Diploma or GED required.
• 1 year of previous Cargo Agent experience is preferred.
• Valid US driver's license.
• Successful completion of required airport badging process and pre-employment drug screen is required.

Responsibilities

• Assist counter customers and perform data entry.
• Process international cargo documents and CBP clearances.
• Prepare freight transfer manifests and collect air freight charges.
• Accept dangerous goods in compliance with FAA and IATA rules.
• Support operations with professional communication and multitasking under deadlines.

Skills

MS Office

English communication

Stress management

Attention to detail

Physical strength

Safety compliance

Multitasking

Education

High School Diploma or GED

Valid US driver’s license

Airport badging & pre-employment drug screen

Job description

The work of an Office Agent includes but is not limited to counter customer services, computer data entry, international cargo documents handling, retrieve import / deliver export documents to and from aircraft, acceptance of cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations, releases import international freight upon review of CBP clearances and authorizations, collects air freight charges, prepare freight transfer manifests, handles phone calls in a professional and courteous manner, accepts dangerous goods in accordance to FAA Regulations and the IATA DGR, etc.

Knowledge, Skill and Abilities

• Intermediate computer skills with working knowledge of Microsoft Office programs.
• Excellent English verbal and written communication skills.
• Must be able to handle stress in a fast-paced environment and ensure deadlines are met.
• Ability to concentrate on detail.
• Ability to lift 50-70 lbs.
• Adhere to safety practices and programs.
• Ability to multitask.

Education and Experience

• High School Diploma or GED required.
• 1 year of previous Cargo Agent experience is preferred
• Valid US driver's license.
• Successful completion of required airport badging process and pre-employment drug screen is required.

Schedule of Hours

As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, adhocs, etc., Strict adherence to company attendance policies are expected and enforced.

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.