Office Administrator - Seasonal

R.A.S. Logistics; Brownstown Charter Township (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

R.A.S. Logistics is a leader in final mile delivery services, focused on reliable communication between drivers, customers, and internal teams. The Logistics Office Administrator coordinates daily driver schedules, manages routes, and ensures timely, accurate information flow to uphold operational efficiency.

This role supports onboarding drivers, maintains dispatch records, and ensures compliance with DOT and safety regulations, with occasional overtime as needed to meet operational needs.

Qualifications

• High school diploma or equivalent is required.
• Experience in dispatch, logistics, or transportation administration preferred.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficiency in MS Office and dispatch/logistics software.
• Ability to thrive in a fast-paced environment.
• Knowledge of DOT regulations and transportation compliance is a plus.

Responsibilities

• Schedule, assign, and monitor daily delivery routes for drivers.
• Serve as the primary contact for drivers with route changes and updates.
• Communicate proactively with customers regarding delivery status and updates.
• Maintain dispatch logs, driver records, and delivery documentation.
• Coordinate with warehouse staff to ensure orders are ready for dispatch.
• Monitor GPS tracking for efficient route management and compliance.
• Address and resolve operational issues promptly to minimize disruptions.
• Assist in onboarding new drivers and training on routes.
• Support DOT and safety regulatory reporting and records.
• Prepare and submit operational reports to management.

Skills

Organizational skills

Multitasking

Communication

Problem-solving

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Dispatch/logistics software

Job description

Description

R.A.S. Logistics is a leader in the logistics industry providing final mile delivery services and we continue to grow thanks to the experience and excellent customer service of our staff.

Position Summary:

The Logistics Office Administrator is responsible for coordinating daily driver schedules, managing delivery routes, and ensuring timely, accurate communication between drivers, customers, and internal teams. This role plays a critical part in maintaining operational efficiency, resolving delivery issues, and ensuring compliance with company and regulatory requirements.

(Logistics Dispatch Office Administration Preferred)

Key Responsibilities:

• Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries.
• Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates.
• Communicate proactively with customers regarding delivery status, delays, or special instructions.
• Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.
• Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.
• Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours.
• Address and resolve operational issues quickly to minimize disruptions.
• Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms.
• Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements.
• Prepare and submit operational reports to management as required.

Requirements

Qualifications:

• High school diploma or equivalent
• Previous experience in dispatch, logistics, or transportation administration required.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Knowledge of DOT regulations and transportation compliance is a plus.

Work Environment:

• Office-based role with frequent communication with drivers, customers, and warehouse staff.
• May require occasional overtime or weekend work to meet operational needs.

Physical Requirements:

• Ability to sit and work at a computer for extended periods.
• Light lifting of office materials and supplies may be required.

R.A.S. Logistics is proud to be an Equal Opportunity employer.